J. David Pasillas Email & Phone Number

Arizona, New Mexico, Colorado, Wyoming

Technology - Enabled Testing and Assessment Solutions: Secure Test Development and Delivery SolutionsManage teams of professionals within the MST region on daily basis to meet or exceed company objectives. Identify skill gaps and schedule trainings to team members. Address team concerns and provide direction whenever needed. Ensure that all business operations are done in accordance with company standards. Resolve all customer issues and ensure to provide outstanding customer services. Conduct performance evaluation of team members and provide feedback for improvements. Build strong working relationships and maintain effective communications with team members. Identify business challenges and suggest appropriate action plans. Develop new business strategies for business growth and revenue generation. Build positive working and learning environment for team members. Control expenses, and identify revenue opportunities. Assist in employee recruitment, promotion, retention and termination activities. Ensure that teams follow company policies and procedures at all times.

San Francisco Bay Area

• Ensure that the facilities, operations and performance at the assigned test center consistently meets the standards of Prometric and its testing clients.• Plan regular staff schedules as needed and supervise both permanent as well as temporary Test Center Administrators• Educate staff on the rationale behind the key performance levers for the business and coaches staff how to efficiently achieve the targets• Supervise security/verification precautions of test candidates arriving for registration, ensuring that identification and confirming licence entitlement, eligibility, etc. is carried out correctly.• Assist in the hiring and training of new Test Center Administrators• Calculate and approve timesheets and expenses for all staff• Maintain a 12 month center schedule for utilization of center open hours to meet and satisfy corporate contractual requirements• File reports on any irregular test center situations or complaints• Manage quality assurance through audits or other company programs• Engage in property management to maintain a safe and comfortable testing environment• Acts as a TCA to administer tests as needed.• Actively participate in Prometric quality assurance, audit programs and other company initiatives

Oakland, Ca

San Francisco, California

- Drive Reflektive’s growth through inbound and outbound prospecting efforts, generating sales leads that will turn into opportunities and closed business.- Educate and develop leads through inbound or outbound prospecting via phone calls, emails, events and campaigns.- Prospect into a target account list ranging from the Fortune 500 to medium-sized organizations; forming relationships with Managers and Directors HR to C-Level executives- Identify and develop an in-depth understanding of each lead generation process, supporting marketing activities, prospect touch-points and the handoff to an Account Executive.- Generate emails for outreach, make cold-calls to map and penetrate accounts.- Use Salesforce.com to track activity and update account/contact information.- Conduct follow-up calls and emails until meetings are set.- Hit and/or exceed quotas.- Mentor and help train new hires.

San Francisco, California

San Francisco, California

San Francisco, California

San Francisco Bay Area

- Pipeline Management utilizing Salesforce- Sales development- Consult, educate, strategize, and successfully sell Yelp advertising programs in a full sales cycle- Consistently meet and exceed metric and sales goals

San Francisco Bay Area

Porterville, Ca

• Providing one-on-one music instruction • Creation of curriculum targeting individual needs of each student based on level of musicality • Instruction of music theory and its application to real scenarios of live performance across various musical styles

Porterville, Ca

• Personnel scheduling • Inventory control/management• Collections• Employee training• Sales• Music instruction• Management• Problem resolution• Customer service• Pro Audio installation• Technical consultation

Bachelor Of Arts (B.A.), Mass Communication/Media Studies

Associate Of Arts (A.A.), General Studies

Activities and Societies: President's List, Alpha Gamma Sigma Honor Society, The Campus Student Newspaper- News reporter/editor.