Served as an Epic Security Analyst prior to the live event at for all locations of the Virginia Hospital Center system.Contributed to strategy and final build leading up to live eventConducted login labs sessions with end users to finalize and validate their production system logins and user template provisioningParticipated in the full duration of live support at the command centerWorked with existing hospital staff security resources post live to develop and implement provisioning and provider addition/maintenance strategies

Served as an elbow support resource for the live event at multiple locations of Ardent Health in Tulsa, OK.Supported inpatient nursing and physicians and also Ambulatory resources and physiciansSupported inpatient and outpatient orders, clinical documentation, referrals and ambulatory workflows and functions within the Epic system.This was a short live support engagement that was an invaluable prolonged immersion into the daily life and workflows of clinicians

 Currently working as PM and analyst for Epic security for an Epic Community/Regional Connect project to extend the CHI Epic system to a community hospital in Nebraska. This project is nearing completion and went live in early December, 2017. We are implementing Hospital Billing, Professional Billing, Inpatient and Outpatient clinical applications and ADT applications.

 Servied as a Project Manager for the Epic Security Team for the 2015 Upgrade Project (March 2017 – June 2017) Responsible for Epic Security team leadership for the project to upgrade the various Epic Systems at CHI from the 2010 version to the 2015 version. The team consists of 6 analysts.  Responsible for receiving and triaging all defects and change requests from all application design teams who are formally testing upgrade release notes and assigning them to Security team members. Applications included Hospital Billing and Professional Billing, ASAP, Inpatient Orders and Clindoc, Ambulatory, Grand Central, Cadence.  Responsible for tracking all incoming requests and providing updates on them as needed by the various application testing teams. Responsible for leading biweekly team meetings. Attend various project meetings to represent the team as needed. Represented the Secuity team for MOCK II live effort.  Support two Live Events starting on April 22nd, 2017 and May 19th, 2017. Mentoring and assisting team members with difficult to resolve issues. Prior to being the 2015 PM served as a support analyst on the corporate wide Epic security group for CHI (December 2016 – March 2017) Responsible for troubleshooting and resolving security related issues in an operational mode on a daily basis with the Hospital Billing, Professional Billing, ASAP, Ambulatory and Inpatient (ClinDoc/Orders) applications. Performed all change control for all issues resolved and presented them to two separate change control groups. Interacted during all phases of issue analysis and resolution with end users who were impacted by issues and system defects Interacted with other support analysts and managers on the Secuity team

 Served as a Technical Team Lead on the Epic Security Team for the Park Nicolett Integration project. Responsible for Epic Security team leadership for the project to acclimate and convert the Park Nicolett Epic system into the Health Partners Epic system Responsible for creating imports for the EMP and SER master files to convert Park Nicolett accounts to Health Partnerts accounts. Responsible for security build for all applications including ASAP, Inpatient Orders and Clindoc, Ambulatory, Grand Central, Cadence, HB and PB. Provide assisintance to the team project manager with direction, guicance and mentoring of team members Resolution of Epic security related defects encountered by the data conversion team Preparation for live event on September 1, 2016 Create large import files from the EMP and SER files in Park Nicolette and import them into Health Partners instance of Epic  Support Live Event starting on September 1, 2016

Epic Orders Team Security Analyst – Mayo Clinic – Rochester, MN (March 2016 – June 2014) Served as an Orders Security and Orders Build Analyst on the Inpatient Orders Team. Responsible for analysis and build of all Orders Team owned user templates and subtemplates Represented the Orders Team to the Epic Secuity Team Analysis and build of Workflow Engine Rules pertaining to Orders Team owned user templates Analysis abnd build of User Roles (E2R), Menus (E2U, Activities (E2N) and Security Classes (ECL) for all Orders Team Owned user templates and subtemplates Analysis and build (via imports) for consult orders needed for outpatient clinics Analysis and build (via imports) of Orders Team Owned SER items Mentoring of client team members

Epic Orders Team Analyst – Children’s Hospital of Dallas – Dallas, TX (Oct 2015 – March 2016) Served as an Orders and Order Transmittal Analyst and project manager on the Inpatient Orders Team. Supported the inpatient orders live event at Our Children’s House (Long Term Care Facility for Children) Met with end user departments to identify and document current state workflows in Visio diagrams Worked with Our Children’s House (OCH) team of four consultants to develop future state workflows for the various departments for an optimization project Planned, developed and implemented new build to accommodate future state workflows and ongoing needs of OCH end users Participated in all aspects of Inpatient orders build for OCH. This included new procedure build (manual and imports into POC) and updates to existing procedures in the procedure master (EAP) and procedure category master (EDP), Activity Assignment Engine for adding tasks to procedures, preference lists (LPF), order questions (LQL) and Order Sets and Panels (PRL and OSQ) Participated in all aspects of Order Transmittal build for OCH including updating the existing OCH facility rule (LOR master file), updating destination maps (LOM) and OTX descriptors (LOD) Participated in the design of enhancements to user security templates for OCH users (EMP master file) Worked as a team member in a cooperative team environment of four seasoned consultants engaged to provide enhancements and build of OCH future state workflows

Render consulting services in the Epic Security workspace for New York City Health and Hospitals Corporation. Member of the Epic Security team. Manage the Epic security build for all clinical applications. Develop provisioning workflows and procedures. Develop and track project schedule for security related tasks within the larger Epic EMR implementation. Implement and and test inbound user and provider interfaces into Epic from credentialing and HR systems. Mentor and assist clinical build team members with security related build questions.

Render consulting services in the Epic Security workspace for Valley Health Hospital Systems. Member of the Epic Security team. Participated in go-live activities for security related issues and requests. Managed data migration from test system to production during and post go-live. Provisioning and support post go live.

Epic consulting throughout the Unided States. Concentrated in Procedure Orders, Order Transmittal, Interfaces and Epic Security.

Manager of a team of consultants at CTG. current billable engagement - Analyst on the Epic Orders Implementation Team for Inova Health systems. Responsible for Order Transmittal, order interfaces, Reporting Workbench and online reporting for orders related data and orderset build.

Manager for a Healthcare related consulting firm specializing in Epic implementations and support. Managed direct reports for the company. In addition, full time billable consultant at Cleveland Clinic acting in the role of manager of the Systems Integration team. The team was responsible for Epic security, Bridges interfaces and all imports all relating to the implementation of Epic revenue cycle applications.

Manage Chart Architecture within the Epic System including Chart Review, Results Review, Online Reports, Print Groups, Programming Points