Joseph Dawson Email & Phone Number

Denver, CO, US

Fairfax, VA, US

Fairfax, VA, US

• Team lead responsible for data collection from large scale computing environment consisting of multiple networks and ~20k users.
• Developing ETLs to extract data from various technologies utilizing vendor and in-house APIs and PowerShell scripts.
• Manage infrastructure to extract, transform and load data – including database backend and tools for front-end and administrative access to data.
• Working closely with analytics team to provide insights and visualizations to collected data.

Fairfax, VA, US

Columbia, MD, US

Columbia, MD, US

• Software engineering, testing and deployment for a large multi government agency contract.
• Sequencing, packaging and testing virtual applications using Microsoft App-V 4.6/5.0 and XenApp 6/6.5.
• Key member involved with integration of software packaging and software provisioning teams.
• Management of large scale application migration to include both virtual and physical application packages.
• Engineering of App-V 4.6 and 5.0 server/client infrastructure.
• DFS and DFS-R management and configuration.

• Part time consulting in areas of development, installation, upgrading and troubleshooting of LAN
• Consulting concerning web presence and planning of online storefront

Fairfax, Virginia, US

• Management and maintenance of servers, workstations, routers, etc
• Hardware and software troubleshooting
• Tracking of system availability/usage patterns
• Researching of options and making recommendations on enhancements to optimize availability and performance
• Equipment installation and maintenance
• Ensuring compliance with applicable security requirements and configuration management guidelines

• Perform multifaceted role as director of client services overseeing client networks in the DC metro area
• Tasked with ensuring client networks and related information technology operated efficiently and optimally while providing management, support and documentation
• Responsible for help desk ticketing, documentation and scheduling of client issues
• Frequently traveled to client locations to provide troubleshooting, maintenance,upgrades and consulting services
• Project management related to new client installs, moves and network architecture
• Information technology consulting in the areas of hardware, software, purchasing, research, logistics, assurance, design and implementation

• Installation, troubleshooting and upgrading of voice, data, and security systems

Manassas, VA, US

• Attended to LAN installations, upgrades and troubleshooting
• Involved with the development of corporate dispatching/service application
• Assisted in purchasing and inventory, including accounts payable duties

West Hartford, CT, US

• Upgraded customers’ computer hardware and software in house & onsite
• Diagnosed computer problems and implemented appropriate solutions
• Assisted in installation and implementation of Ethernet networks and telco systems