Joseph Dawson Email & Phone Number

Denver, Co, Us

Fairfax, Va, Us

Fairfax, Va, Us

▪ Team lead responsible for data collection from large scale computing environment consisting of multiple networks and ~20k users.▪ Developing ETLs to extract data from various technologies utilizing vendor and in-house APIs and PowerShell scripts.▪ Manage infrastructure to extract, transform and load data – including database backend and tools for front-end and administrative access to data.▪ Working closely with analytics team to provide insights and visualizations to collected data.

Fairfax, Va, Us

Columbia, Md, Us

Columbia, Md, Us

▪ Software engineering, testing and deployment for a large multi government agency contract.▪ Sequencing, packaging and testing virtual applications using Microsoft App-V 4.6/5.0 and XenApp 6/6.5.▪ Key member involved with integration of software packaging and software provisioning teams.▪ Management of large scale application migration to include both virtual and physical application packages.▪ Engineering of App-V 4.6 and 5.0 server/client infrastructure.▪ DFS and DFS-R management and configuration.▪ Leading effort to streamline and find further efficiencies within software packaging team to include SOP's and workflow documentation.

▪ Part time consulting in areas of development, installation, upgrading and troubleshooting of LAN▪ Consulting concerning web presence and planning of online storefront

Fairfax, Virginia, Us

▪ Management and maintenance of servers, workstations, routers, etc▪ Hardware and software troubleshooting▪ Tracking of system availability/usage patterns▪ Researching of options and making recommendations on enhancements to optimize availability and performance▪ Equipment installation and maintenance▪ Ensuring compliance with applicable security requirements and configuration management guidelines▪ Data storage support▪ Disaster and recovery planning▪ Development, coordination, and implementation of server upgrades, patches, etc▪ Development of standard operating procedures (SOPs) for hardware and software installation, troubleshooting, maintenance, and operations▪ Web-based application design, development, and administration▪ Sharepoint implementation and management▪ Sonicwall router/firewall management, including content filtering▪ Responsible for management of client IT systems▪ Provide surge support for DoD clients

▪ Perform multifaceted role as director of client services overseeing client networks in the DC metro area▪ Tasked with ensuring client networks and related information technology operated efficiently and optimally while providing management, support and documentation▪ Responsible for help desk ticketing, documentation and scheduling of client issues▪ Frequently traveled to client locations to provide troubleshooting, maintenance,upgrades and consulting services▪ Project management related to new client installs, moves and network architecture▪ Information technology consulting in the areas of hardware, software, purchasing, research, logistics, assurance, design and implementation

▪ Installation, troubleshooting and upgrading of voice, data, and security systems

Manassas, Va, Us

▪ Attended to LAN installations, upgrades and troubleshooting▪ Involved with the development of corporate dispatching/service application▪ Assisted in purchasing and inventory, including accounts payable duties

West Hartford, Ct, Us

▪ Upgraded customers’ computer hardware and software in house & onsite▪ Diagnosed computer problems and implemented appropriate solutions▪ Assisted in installation and implementation of Ethernet networks and telco systems