Jeannine Days Email & Phone Number

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania

Greater Philadelphia Area

Primarily responsible for managing the process for all new agreement requests, grant agreement reviews and publications reviews related to alliance in the cell and gene therapy space.

Penn Center For Innovation - Philadelphia, Pa

Familiar with national and international IP rights. Support invention disclosure review, patent filing, prosecution and maintenance, and negotiate inter-institutional agreements. Maintain docket system of due dates for actions, including responses, renewals, Patent Cooperation Treaty requirements, and payments of patent annuities in foreign countries.

Greater Philadelphia Area

Developed community outreach programs focusing on youth and education Coordinated education advisory meetings, planned events, wrote letters of support and request for sponsorshipManaged daily operations of the satellite officeAssisted constituents with state and city related issuesTranslated publications and interpreted in Spanish on regular basis

Horsham, Pa

Received calls from clients and called available interpreters based in the United States, United Kingdom and South America to connect to client in under 30 secondsUpdated contact list, monitored calls for quality assurance, and gathered sensitive information for clientsScheduled conference calls for clients with interpreters of rare languagesManaged interpreters on call by manually signing on and off at interpreters request and asked them to sign on when call volume was high

Scranton, Pennsylvania Area

Used customer service to welcome, listen, assist all guests with purchases, information, transactions, and delivery ordersTrained new associates with all register transactions, purchasing, returning, selling and orderingPrioritized all weekly assignments and accomplished all tasks by organizing and executing the work, becoming a top seller of Express Rewards Cards