Doug Beermann Email & Phone Number

United States

Columbia, South Carolina Area

Management of retail, ticketing, guest services, building services, facility rentals, group sales and administration of Gateway Ticketing System. Senior leadership role in strategic planning, budgeting and communications.

Plymouth Meeting Mall, Plymouth Meeting, Pa

Management of all facility maintenance, construction projects and housekeeping operations for shopping center. Project management of construction and capital improvement projects.

Project management of software & hardware installation projects. Software configuration and training, sales support and budgeting, and overall customer relationship management. Domestic and international onsite work with concurrent projects with multiple clients.

Greater Philadelphia Area

Management of all commercial functions including parking, gate, concessions, rides & special events. Administration of Omniticket POS, ticketing and access control system. Senior staff role in strategic planning, budgeting and communications. Administration of Zoo “Duty Officer” program, including service as primary weekend and holiday Duty Officer for 4 years.

Assistant Rides Manager at the Great Escape, Lake George, NY in 1998. Rides and Park Services Manager at Riverside Park, Agawam, MA in 1999. Hire, train and supervise staff of Ride Operators, Lifguards and Park Services personnel. Create and document operational procedures, including emergency safety procedures. Conduct and document operations audits.

Manager at Carolina Pavilion 22. Manage food concessions, including inventory, ordering and scheduling. Hire and train theater staff. Create weekly show schedules for 22 cinema complex, including programming POS software. Daily cash control and sales close-outs.

Hire, train and supervise Ride Operators and Supervisors. Document and conduct operations training. Coordinate emergency response procedures. Conduct and document safety and effeciency audits. Resolve customer concerns.