• Managed the operations of national events with 100s of attendees.• Responsible for storage and management of large amounts of personal information (passport scans,fingerprints, confidential materials etc).• Ensured events followed strict British Council protocols regarding deadlines, integrity, and professionalism.

• Maintained an efficient cloud filing system for the HR and Media departments.• Achieved 93% student re-sign rate (above national average) through my attention to detail to students' needs.• Completed urgent tasks from HR under short deadlines.

• Acted as a representative at exhibitions and conventions.• Responsible for RFI/RFP fulfilment.• Maintained B2B/B2C relations with clients and offered continual product support.• Created the ‘Clean Water Restaurant’ initiative which aimed to inform customers of which restaurants inShanghai used purified water for their services.• Drafted contracts aimed at other expatriate-focused businesses.• Successfully pitched products in one-to-one sales meeting and closed deals.