Jennifer Durrance Cox Email & Phone Number

Moultrie, Ga, Us

Remote

*Bridged the Medicaid gap for Medicaid-eligible individuals, securing access to services that may otherwise not be offered, while significantly increasing revenue for renowned healthcare institutions including Phoebe Putney Memorial Hospital, Northside Hospital, Augusta University Medical Center, and Children's Health of Atlanta. Successfully saved the state of Georgia/ South Carolina substantial funds. (Quantitative values can be discussed).*Spearheaded sales and outreach operations through a cutting-edge tech-enabled advocacy platform, facilitating the enrollment of Medicaid-eligible individuals into commercial insurance through available government programs. *Implemented a highly successful start-up program within two healthcare systems. *Conducted comprehensive chart assessments to accurately determine medical complexity and cost-worthiness for eligibility. *Thrives in both independent and collaborative team settings, actively engaging with patients, family members, hospital and state partners to drive awareness and achieve collective goals..*Consistently recognized as a top-performing signature gatherer and approvals specialist, consistently delivering exceptional results.Quantitative values can be discussed.

Albany, Georgia Area

*Drove Hospice/Home Health Admissions streamlined operations through effective communication and leadership.*Spearheaded community outreach initiatives to expand awareness and generated high-quality referrals resulting in a 25% increase in hospice admissions and revenue for our location. *Presented persuasive information sessions to community members and referral sources, highlighting the benefits, and closing 100s of deals per year who chose either our home health or hospice services.*Optimized CRM systems to track referrals, admissions, enhancing data accessibility and reporting for improved decision-making.

Tallahassee, Florida Area

*Routinely on the Quota Buster List (exceeding Quota)*Routinely Made Sales Superstar List (high sales achievements)Creating strong revenue and profits for our location and region.*Built strong lasting relationships, selling our first dairy farm account.

Gainesville, Tri -County, And Surrounding Areas

*Achieved 100% compliance rate for 4 years by spearheading the implementation and enforcement of regulations for Medicare, Medicaid, FDA, DOT, and JCAHO.*Saved the company $40,000 annually by optimizing inventory management, reducing stockouts by 20% and waste by 15%.*Increased efficiency by 30% and reduced turnaround time by 5 days by streamlining referral processing through the CRM system.*Improved location rating by 45% through the production of monthly reports analyzing patient satisfaction, staff performance, and EBITDA.*Moved location from paper charts to EHR Workflow.*Managed revenue cycle decreasing held items and no charges.*Worked closely with sales team to build relationships driving referrals and increasing revenue. *Fostered collaboration and achieved consensus on key action items in 90% of dynamic team meetings.*Ensured accountability and a 98% completion rate on critical projects by tracking progress on action items for team members.

Perry, Tallahassee, And Surrounding Areas

*Consistently exceeded monthly sales quotas by an average of 50% for 24 consecutive months, generating significant additional revenue for the company.*Educated doctors, nurses, hospital sleep labs, and other referral sources on the benefits and features of Rotech's products and services.*Delivered impactful product training sessions to healthcare professionals at Capital Regional Medical, Tallahassee Memorial Hospital, Select Specialty, and smaller surrounding area hospitals, resulting in a 60% increase in Rotech product adoption by healthcare providers in the region.*Streamlined order processing by developing a standardized data collection checklist, ensuring 100% compliance with legal requirements, and reducing order errors by 95%.*Maintained exceptional communication with office staff and patients, providing detailed instructions and resolving customer inquiries with a 99.98% satisfaction rate.

*Quick learner dedicated to strengthening expertise through ongoing education, Continuing Education Units (CEUs), professional development, and hands-on experience.*Used Respiratory Therapy and other clinical skills to assess patients on-site, at outpatient clinics and inpatient homes.*Identified and advocated for patients needing medical intervention by determining patient's risks and needs, communicating needs with physician.*Charted resident responses, progress to approaches used and reported abnormal signs and symptoms to medical care professionals on staff.*Liaised with medical care professionals and community organizations to ensure patients suffering from Respiratory disease-related symptoms received quality care.*Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, imaging advances, government regulations, health insurance changes, and financing options.*Actively served on Utilization Review Committee by reviewing policies, patterns of providers and sanction processes.*Well versed in CMS, Medicaid, JCAHO, FDA, rules and regulations.

Bachelor'S Degree, Health/Health Care Administration/Management

Associate Of Arts (Aa), Behavioral Sciences

Associate Of Science (As), Respiratory Care Therapy/Therapist