Juliana De Carvalho Email & Phone Number

London, England, Gb

City Of London, England, United Kingdom

London, United Kingdom

Client: FTI Consulting. raining new staff, covering reception manager when needed. Operating a switchboard in a warm, confident and happy manner. Reservation of meeting rooms on a computerized booking system. Meeting and greeting clients in reception, ensuring they receive VIP treatment. Liaising with other receptionists, catering team, AV/IT team and Directors PAs. Assisting in the co-ordination and preparation of meeting rooms, booking catering facilities when organizing events, breakfasts, lunches and dinners. Internal system administration and receptionist general duties. Having an eye for detail and checking rooms are perfect for each time of use.

London, United Kingdom

Client: Strutt & Parker. Looking after meeting rooms, making sure they are ready to be used on time for its requests, setting up and delivering all the service for coffee meetings, buffet lunches/dinners, events and fine dining.

Notting Hill

Negotiate and book events (private and public hire), dealing with inquiries from the beginning to the end (site viewing/presentation, paper work, 696 form). Marketing all the events in website and social media. Identifying opportunities to up sell. Building good client and sponsor relationships.

Caxias Do Sul, Rs Brazil

Leading and motivating the team based on “Skill DNA” (mission, vision and values). Autonomy to define matters pertaining to educational, commercial and administrative situations. Involved in HR processes. Monitoring established goals, responsible for building up strategic planning and monitoring the commercial, administrative and educational activities. Building up partnerships with strategic companies. Monitoring all sections reports. Promoting constant training and team development. Annual calendar planning with the pedagogical department. Generating strategic reports (media, dropouts, research) to better “decision making”. Monthly meetings with the leadership team for follow-up tables and goals. Development of procedures required by the Excellence Program of the Franchise.Previous position: Sales assistant August 2009-June 2011Managing student inquiries and providing course consultations. Guiding prospective students through the enrollment process and post-enrollment support. Assisting with marketing initiatives and promotional events. Handling administrative tasks, including record keeping and reporting.

London, Uk

Coordinated travel arrangements, including flights, accommodations and visas for student exchange programs. Advised students and families on travel plans, program details, and cultural considerations. Managed bookings, processed payments, and handled travel-related inquiries. Collaborated with international partners to ensure seamless exchange experiences. Assisted in organizing pre-departure orientations and provided ongoing support to students abroad.Previous position in the London based office: Secretary/ PR August 2006- July 2008Welcomed the students on their arrival in town through the exchange program, interpreter and general support to the students.

Caxias Do Sul, Brazil

Worked with cross-functional teams to devise and implement social media strategies supporting portfolio brands and corporate priorities. Established relationship with media, organised press conferences and worked closely with news teams. Coordinated media outreach efforts, securing coverage for clients in various publications. Assisted in organising and executing successful public relations events and campaigns. Composed content, engaged with followers in comments and monitored activities to manage social media accounts with cohesive strategy. Created and managed content for social media platforms to enhance brand visibility. Developed content for events and corporate activities. Responded promptly to media inquiries, providing information and facilitating interviews. Partnered with advertising teams to develop branded messaging. Attended business, social and other functions to promote organisation. Also acted as Interpreter on events and fairs and within the product developing team.

London, Uk

Assisted customers with product selection and provided personalized style advice. Processed sales transactions, returns, and exchanges efficiently. Maintained store organization and product displays to optimize customer experience. Managed inventory, including restocking and inventory checks. Supported promotional events and helped achieve sales targets.