Jonathan Decolaines Email & Phone Number

- Built standard blueprint and migrated company Mac devices from JAMF to Kandji device management platforms.- Created and implemented Proactive Remediations though Intune to correct various inconsistencies in corporate Windows configurations.- Serve as an escalation point for helpdesk on all corporate technologies.

- Wrote various automations using Azure Automation for SharePoint, Intune, and Azure Active Directory with reporting integrations into FreshService.- Built automation to assist with terminating users using PowerShell and Microsoft Graph.- Configured SSO/Provisioning for multiple applications.- Integrated into the existing support team immediately providing value by introducing proper code management systems (GitHub).

- E Source acquired AAC Utility Partners in January 2022.- Supported the migration from AAC to E Source by creating multiple PowerShell scripts to perform various post-migration cleanup / repair actions.

- Created dashboards to provide at-a-glance site information using open source JavaScript libraries and native SharePoint APIs.- Created Angular app for functional requirements scoring that runs natively inside of SharePoint.- Built custom Remote Event Receivers, hosted on Azure, to automate list behavior and send notifications to users from SharePoint.- Developed iPad targeted, single page application supporting sales activities. Utilized open source libraries to pull document, document meta-data, and schedule information from SharePoint Online APIs.- Created build system using gulp ensuring SharePoint view, form, and page customizations are version controlled in git repositories.- Built PowerShell utilities to set individual SharePoint list security for multiple user roles using both SharePoint on Premise PowerShell cmdlets and CSOM APIs.- Built PowerShell utilities to update SharePoint list / library data en-masse using CSOM APIs.- Migrated all company SharePoint customizations to follow SharePoint Patterns and Practices (PnP).- Worked as the technical support lead for the company's ALM testing practice.- Administered and customized Micro Focus ALM in a Windows Server environment utilizing site wide workflows in VB script.- Worked with test leadership across the country on installation, customization, and support for Micro Focus ALM. - Responsible for budget and procurement of all IT assets, as well as conducting interviews for technical staff. - Managed and maintained all company servers, systems, and hardware.- Established and maintained relationships with outside vendors, ensuring availability and support for all systems.- Designed and conducted formal and informal training for end-users on a variety of software, including Micro Focus ALM, Microsoft Project, and SharePoint.- Installed, maintained, and configured SharePoint 2007, 2010, 2013, 2016, and Online in various farm configurations.

- Supported users by creating customizations in Microsoft Project to ensure proper syncing with SharePoint.- Experienced with setup, maintenance, and troubleshooting both Windows and macOS machines.- Worked with users remotely using GoToAssist and served as the primary point of contact for both hardware and software issues.

- Provided custom project reports to management and executives.- Assisted Test Lead with setup and management of Micro Focus ALM testing environment. - Led Monthly Risk Management meetings with the project team. - Managed and trained users on a custom SharePoint template built and supported by AAC.- Managed project billing for AAC to the Client.- Responsible for capturing and distributing all meeting minutes and key action items for Executive Steering Committee Meetings.

Columbia, South Carolina Area

- Designed and implemented the company’s first website.- Responsible for maintaining all internal IT systems as well as conducting general store maintenance. - Gained experience in dealing with different types of customers through sales and service.

Associate'S Degree, Computer Technology, 3.67

Bachelor'S Degree, Criminal Justice