ANZPL (Australia & New Zealand ProAm League) is a competitive online 5v5 ProAm league on PS5 for NBA2K (not associated)

• System implementations• IT infrastructure projects• Organisational change management projects• Process improvement projects• Provide internal training and or coaching to team members where necessary• Build strong relationships and work with key stakeholders• Identify service delivery/and or business risks• Develop reports and business case documentation as required

• Collaborated with the coordination care team to establish and manage client care• Documented all concerns and incidents and reported them to a team leader and senior management• Consulted Case Managers, Colleagues, and Supervisors when appropriate to ensure the highest level of patient care• Training of rostering coordinators• Assisting Team Leaders in day-to-day tasks

• Providing excellent customer service with every transaction.• Working as a team to achieve individual and store sales target and KPIs.• Preparing and performing stocktakes.• Maintaining visual merchandising and store presentation.• Ad-hoc store administration duties as required.

• Setting up the stadium for Home Big V Games for Werribee Devils Men and Women State Championship and Youth League Teams.• Co-ordinate with the scorers for each game to ensure they have all equipment working and up to date including Live Stats and tracking online.• Ensure video recording equipment is set up and ready to record at the beginning of each game, footage to be used by the club and Big V for highlights and mixtapes of games and individual players.• Make sure stadium and locker rooms are clean and tidy for all teams and audience, who will be present for each game, co-ordinate cleaners with stadium staff to ensure this is done before teams start arriving.• Organise money for door entry and have it manned for each game, ensure sign in sheets for teams are filled out as they arrive at entry so there are no delays to start each game.• Check in to make sure referees/officials are at the game early, escort all referees/officials to and from the game at the beginning, halftime and end of game.• During the game, ensure all media present capturing images/videos of the game are accredited media from Big V.• Fill in and file away paperwork for each game so that it can be picked up and processed by the association each week as per Big V requirements.• Communicate with WBA during the week to see if there are any extra things or changes that may be needed for upcoming home games, ensure each role for each game is filled in by appropriate individuals.

The Kickz Stand is an Australian established "Lifestyle" community group. Created by Jay Mijares and Dale Hasegawa on the 6th of March 2013. Our community has now evolved and its not just sneakers, street wear or the urban culture but its now the way of life. The Kickz Stand embraces all different aspects of culture to sneakers, street wear, music, art, cars, collectable toys, sport, food, video games and so on so forth. We understand that not everyone is just interested in one thing. Also we are proud to say that The Kickz Stand is the first Australian community group that has collaborated with both local and international brands such as KIKSTYO Japan, Andres Denim, Saints & Guardians and The Exqused. There is more to come with regards to collaboration, so stay tuned.The Kickz Stand team work really hard for this community and are grateful for all the support we receive from local and international businesses.• Writing content about sneakers, streetwear, basketball and other local/global events.• Researching and organizing facts and sources for articles/blog posts on Facebook.• Collaborating with the creative team in planning out posts for Facebook.• Build the brand following of The Kickz Stand on social media.• Attend events/launches for exclusive content to be published on Facebook.• Brainstorm ideas for content posts and for events held by The Kickz Stand nationwide.• Editing and managing website posts (www.thekickzstand.com.au)• Working on WordPress, coding posts to be uniform.

• Account management: responsible for the management of sales and relationships with clients; maintaining relationships with company's current client base as well as attaining future clients.• Create, launch, lead, monitor and cultivate a thriving online community.• Manage and create engaging content for Facebook and Instagram accounts.• Regularly update and manage campaigns and website for promotional and consumer needs.• Create EDM's for campaigns for the products on offer, both locally and overseas.• Prepare and manage promotional designs such as posters, flyers and catalogues.• Assist in the organising of traditional and digital campaigns and monitor them to facilitate their success.

• Create, launch, lead, monitor and cultivate a thriving online community for McNaughtans Pty. Ltd. and affiliated brands.• Manage all Facebook, Instagram and Twitter accounts.• Creating engaging content for Facebook, Instagram and Twitter accounts.• Build audience and engagement.• Respond to comments, engage conversations when appropriate, in order to foster a positive community and add value to the user’s experience.• Escalate User Generated Content, where appropriate, to internal and client stakeholders.

• Customer relationship management: attend to customer’s needs and deliver resolution; proactively offer ideas and follow up on issues raised to ensure customer’s expectation are met.• Undertake daily administrative tasks to ensure functionality and coordination of the company’s activities.• Support marketing executives in organizing various projects.• Regularly update and manage campaigns and website for promotional and consumer needs.• Regularly update spreadsheets, databases and inventories.• Schedule email blast campaigns (EDMs) for all clients in Australia and New Zealand.• Prepare and manage promotional designs such as posters, flyers and custom posters for all clients.• Assembles Weekly Marketing Reports by compiling, consolidating, formatting and summarising information provided by senior management.• Assist in the organising of promotional events and traditional or digital campaigns and attend to them to facilitate their success.• Compose and post online content on the company’s website.

Specialised in Social Media Marketing and Management as part of an internship with my university studies.• Managed posts and content of Sneaker Freaker Instagram page.• Scheduled time of posts via online time manager ‘Schedugram’.• Put together Monthly Digital Reports of all social media pages that Sneaker Freaker had from Instagram, Facebook, Twitter and their website.• Managed client reports for Sneaker Freaker and the projects they had with Foot Locker, HYPE DC and PONY.• Wrote articles for the online content on the Sneaker Freaker website.

• Consistently achieve budget sales and profit results.• Lead and empower team with exceptional selling techniques and customer service, via effective training initiatives and coaching sessions.• Excellent interpersonal skills to effectively interact with customers and team members.• Follow and effectively convey company policies and standards, including Health and Safety.• Follow directions from Store Manager in a positive manner.

• Develop an inspiring store culture that provides outstanding customer satisfaction.• Lead by example and drive store targets across all KPI’s.• Coach and mentor staff to achieve sales targets as well as manage performance.• Operational excellence: rostering, recruitment, store presentation and inventory control.• Community marketing: engage with local community to identify and implement business opportunities.

• Research and identify sales opportunities, generate leads and maintain relationship with clients.• Discuss and match client needs.• Attend face-to-face meetings and deliver polished presentations that outline the benefits of the product and service.• Manage business accounts and regularly monitor client’s portfolio.• Maintain good rapport with clients and deliver after-sales care.