Regional Sales Technology Education Consultant/Registered Corporate Coach™ (Rcc™)
Oversaw technology initiatives for 56 offices throughout Pennsylvania and Maryland. Worked with internal business units to develop, plan, and implement strategies designed to build and improve individual and team performance through the utilization of technology. Worked closely with clients to assess technology needs and recommend learning solutions. Understands clients’ business landscape and priorities; develops instructional design and adult learning techniques to target challenge areas and enhance efficiency.- Prepared content and delivered in-person, e-learning, and teleconferencing presentations demonstrating product capabilities, features, and benefits to both small and large audiences.- Partnered with educational resources and 3rd party providers to leverage technologies and resources that add value enhancements.- Performed metrics analysis to improve and align delivery models with performance outcomes.Accomplishments:✔ Consistently scored 94%-96% positive feedback for content development, knowledge level, presentation, and delivery of learning objectives for over 600 program sessions.✔ Recipient of the 2017 Technology Rewards and Recognition award for excellence in leadership.✔ Implemented a specialized screening model for FA’s which highlights sample tier models and allows for streamlined data collection. This tool is now utilized throughout a 250 person territory.✔ Created quick guides, FAQ’s, case studies, and reference sheets around the benefits and features of the company’s electronic document storage system which increased user frequency by 30%.