James Devoy Email & Phone Number

Colorado Springs, Colorado Area

Colorado Springs, Colorado

Colorado Springs, Colorado

• Provide remote support for Windows Active Directory, Windows and Linux servers• Assist with Office 365 implementation and administration• Assist with data migrations, backups and restores• General System Administration support• Provide web design and development services, with a focus on WordPress solutions for small to mid-size organizations

• Workstation and server repair and maintenance.• Administration of multi-site Windows Active Directory network.• SQL Server, Exchange, and SharePoint Server administration and maintenance.• End-user support for all district personnel.• Data backup strategy, implementation, and maintenance.• Security patch testing and implementation, Anti-Virus management• Office 365 implementation, migration, and administration• Responsible for the design, programming, maintenance, and administration for the district’s public website.• Design, programming, and administration of district intranet site, utilizing SharePoint.

Administration of multi-site Windows network.Administration of servers, network equipment, desktops, and laptops.Responsible for troubleshooting, maintenance, and repair for all organization IT hardware and software.Responsible for data backup strategy, implementation, and administration.Implemented and maintained web-based help desk ticket system.Responsible for end-user support for all employees throughout organization.Evaluated and recommended hardware and software purchases.Implemented and maintained e-mail server and client software.Responsible for quality control and testing on all internal web projects.

Supervised team of Technical Consultants and Technical Assistants providing web design services and computer repair services.Provided residential and commercial PC support services including networking, hardware and software troubleshooting, and upgrades.As Web Services Manager, responsible for the web design division, overseeing all aspects of design projects from conception to deployment and beyond. Oversaw the maintenance and upkeep of several client web sites.Specialized in small to medium sized business web sites, from simple web-presence sites to full e-commerce sites.Utilized full range of web technologies including Flash, ASP, HTML, and Java.

Headed team that was responsible for the design, implementation and upkeep of the department web application developed to provide technicians with troubleshooting and policy based information. Designed and administered MS Access database used by this ASP application. Performed the majority of the coding for the ASP application.Designed and programmed several other web applications used to deliver policy and technical information.Responsible for troubleshooting hardware and software for customers.As a technician in the Specialty Division, responsible for troubleshooting printers and Apple Macintosh computers as well as IBM compatible systems.Assisted in the development of a mentor program designed to provide role models for fellow technicians, assist with new-hire training, and provide training for current technicians

Responsible for troubleshooting AOL software difficulties on DOS, Windows, and Macintosh platforms.Responsible for troubleshooting modem connectivity issues.Worked in the online technical support area, and as a phone support technician.