• Designs, implements and maintains analytic information, data and tools to support business and clinical decision making. Produces functional and design specifications related to reporting and analytic applications.• Resolves and debugs complex reporting and analytic application problems and provides leadership for team members on standard processes and procedures that promotes consistent team work.• Works with data analysts, customers, and other IT teams as appropriate to gather and address requirements and resolve customer issues. Key Achievements• New application development using PowerApps to replace an old application.• Epic hospital system upgrades (Cogito Systems)• Data warehouse & database administration

• Provides technology leadership to drive differentiating, innovating, enabling solutions for Ardon as it grows in sophistication, complexity, and scale.• Provides expertise on foundational and emerging technologies.• Defines, selects, implements, and manages technology solutions for Ardon including those related to Infrastructure, Security, Telecommunications/network, and data.• Coordinates support of infrastructure including troubleshooting, problem resolution, and maintenance.• Drives IT Asset Management (ITAM) and IT Service Management (ITSM) for infrastructure scope.• Deploys and ensure adoption of industry best practices, processes, and policies to manage risk, and comply with regulatory and accreditation requirements.• Collaborates with stakeholders to ensure critical business needs are met and solutions are adopted and maximized.

• Provides management supervision and guidance to direct report staff including Business Systems Analysts, and Data Analysts.• Leads and collaborates with technology partners on day-to-day tasks• Leads and coordinates Information Technology activities for Ardon including those related to Infrastructure, Security, Telecommunications, and Business Systems Solution development. • Manages the training, motivation and development of the staff to obtain maximum efficiency of skills and resources. • Personnel administration including timekeeping, performance appraisals, interviewing, hiring, coaching, counseling and mentoring. • Coordinates and actively participates in all stages of solution and project development including research, analysis, design, programming, testing and implementation.• Coordinates support of the production systems including troubleshooting and problem resolution.• Deploys and ensure adoption of industry best practices, processes, and policies to manage risk, and comply with regulatory and accreditation requirements.• Ensures timely and professional communication to stakeholders.• Supports business planning activities related to technology and digital solutions.

• Performs complex research and analysis of operational and clinical data.• Combines and transforms data from multiple tables, databases, and/or systems.• Develops solutions to extract, move, and load data, as needed, to support reporting requirements.• Has a high level of understanding of data sources, flow, and limitations. Can develop reports and processes that appropriately integrate data from multiple sources. • Meets with internal customers to brainstorm what kind of information/report is needed to support operations, business development, compliance, and accreditation.• Thinks creatively about how to solve a problem or meet a specific business need, given the data available. • Makes presentations to internal & external stakeholders as needed to communicate observations from analysis performed.• Presents data in a compelling way that highlights the opportunities at hand – whether in making comparisons to benchmarks, pointing out anomalies, displaying trends over time, or using other creative analytical tools.• Collaborates with the other members of the IT team and industry peers to expand analytical capabilities, methods, and toolkits. • Provide direction to assigned employee team, set clear expectations and review performance monthly.• Provide full employee support; maintain timekeeping records, conduct performance appraisals, interview, hire and train new employees, coach, and provide performance improvement plans as needed.• Share technical expertise and best practices in healthcare information management.• Sets the direction and strategy for the Data Services team• Participate in leadership meetings, and provide strategic insight from a data point of view• Manage budget and make sound investment decisions

Developed solutions to extract, move, and load data, as needed, to support reporting requirements. Create reports and processes that appropriately integrate data from multiple sources. Met with internal customers to brainstorm what kind of information/reports are needed to support operations, business development, compliance and accreditation. Key Achievements • Built Custom Reports for new system• Implemented new automated functionality of data delivery• Developed integration tool to transfer dataArdon Health is an award-winning specialty pharmacy provider that inspires people and improves lives through the precise delivery of high-quality, compassionate patient care. Founded in Portland, Oregon, Ardon maintains a strong regional presence in the Pacific Northwest, while providing a wide range of specialty medications and personalized care to patients in all 50 states plus the District of Columbia.Exceptional clinical programs and patient care are the highest priority at Ardon. With patients at the center, Ardon collaborates with providers, manufacturers, payers and advocacy organizations to ensure better patient experiences and superior health outcomes.Ardon is accredited for specialty pharmacy by both URAC and ACHC and is one of the first pharmacies to achieve ACHC Distinction in Oncology. In 2017, Ardon Health was recognized as “Specialty Pharmacy of the Year” by the National Association of Specialty Pharmacy. To learn more about Ardon Health, visit ardonhealth.com

Developed customized reports to answer a variety of business questions, such as determining the financial impact and reporting on cost and quality performance metrics. Meet with internal customers to brainstorm what kind of information/report is needed for each situation. The ability to think creatively about how to solve a problem or meet a specific business need, given the data available, will be critical.

Worked closely with Information Technology & Systems (IST) management overseeing IT budgeting and financial reporting. System administer of CA Clarity PPM software for Portfolio Management, Project Management, Resource Allocation. Designed reports using SQL Management Studio and Crystal Reports to show statistics of IST related measurements. Administrator for all IST SharePoint sites.

Responsible for the analysis and administrative oversight of all PeaceHealth contracts for equipment, other products, and services. Provides on-going maintenance of contracts, ensuring all agreements are current. Prepares reports, contributes to and manages contracting websites, and prepares contract summaries, and presentations.

Helped support/facilitate 40 staff members in Home Medical Equipment Access Service. Audited staff to maintain accurate orders and assisted in training and developing employee skills. Monitored productivity levels to maintain employee productivity standards. Developed new or improved work processes and procedures. Create reports to summarize productivity as well as areas of growth or concern.