Jennifer Heichel Email and Phone Number
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Outcomes-focused and data-driven operations and planning professional specializing in performance improvement and innovative solution delivery. Experienced in several domains of health care including quality management, revenue enhancement/new business development, strategic planning, and EHR optimization. Exceptional facilitator with proven ability to identify and understand stakeholder needs and recognize appropriate improvement methodology to drive results. Skilled in developing strategic business relationships as well as analytic and project management abilities.Specialties: Change Management, Metric Development, Process Improvement and Design, Organizational Performance Management, Quality Management, Large and Small Group Facilitation, Executive Presentation, Negotiation and Conflict Resolution, Operations Management Project Management, Public Speaking, Strategic Planning, Solution Delivery, Developing Strategic Business Relationships
Novant Health
View- Website:
- novanthealth.org
- Employees:
- 11174
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Senior Director Commercial Products And PartnershipsNovant Health Mar 2022 - PresentCharlotte, North Carolina, United States
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Corporate Director, Episodes Of CareNovant Health Oct 2018 - Mar 2022Charlotte, North Carolina Area
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Manager, Bundled Payment Services, Strategic DevelopmentNovant Health Nov 2015 - Oct 2018Charlotte, North Carolina AreaSystem leader for innovative healthcare initiatives and products aligned with strategy for shifting to a value based delivery model; substantial focus on episodes of care and bundled payments. Drive operational precision through managing performance and profitability across the enterprise, identifying corrective measures and action plans to address shortcomings and achieve corporate goals. Ensure episode product strategies that deliver quality, value, growth, and financial accountability across the enterprise.
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Healthcare ConsultingJd & Associates, L.L.C. Dec 2012 - PresentGreenville, South Carolina, United StatesProvide healthcare consulting services in EHR selection, EHR Incentive Programs, goal setting, Key Performance Indicator development, process improvement tools and methods, performance management system design, organizational leadership, leadership development.
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Director Of Quality And PerformanceSelf Medical Group Jul 2011 - Nov 2012Greenwood, ScDesigned and executed quality and performance management system for multi-specialty physician practice organization of 100+ providers. Developed Key Performance Indicators driving clinical and operational improvement. Led EHR adoption and optimization efforts. Captured 95% of available EHR Incentive Program dollars, delivered $300,000 of incentive in year one. Reported organizational performance and made recommendations for improvement to Board of Directors. Consulted with practice leadership regarding improvement opportunities; taught optimal tools and methods to drive outcomes. Educated all levels of leadership, providers, and staff about EHR Incentive Program criteria and opportunity. -
Performance Manager, Quality Management ServicesSelf Regional Healthcare Jun 2010 - Aug 2011Provided strategic direction and oversight for clinical and operational performance improvement activities for a 414-bed acute care referral center serving over 300,000 residents of the seven-county region and with over 2,200 employees.
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Manager, SolutionsChild Health Corporation Of America Jul 2007 - Jun 2010Led peer networks within pediatric hospitals in the development and implementation of a knowledge-sharing curriculum that enhanced operational effectiveness, efficiency, and safety. Delivered $10 million in potential improvement opportunities to participating hospitals. Managed the Facilities and Construction Management, Strategic Planning and Business Development, Joint Commission, Pharmacy Directors and Service Excellence Forums within the Performance Improvement division.
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Business Manager, Maternal Child ServicesStormont Vail Health Care Feb 2002 - Jul 2007Managed all non-clinical aspects of service line operations including operating budget, capital budget, capital acquisition, charge capture, and new business development. Successfully developed and managed operational and capital equipment expense budgets for $5 million expansion of Level III Intensive Care Nursery and $2.5 million expansions of Labor and Delivery and Pediatrics. Served as equipment planner for capital projects totaling $10 million. Managed procurement of all non-fixed capital assets related to projects.
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Area Sales ManagerMay Department Stores Company May 1999 - Jun 2002Responsible for $3.1 million annual sales volume. Determined appropriate pricing strategy, monitored sell-though and market trends to identify gaps in strategy and approach. Developed customer service initiatives and implemented action plans to improve service performance. Organized and conducted annual physical inventory. Determined merchandising and pricing strategy to successfully achieve sales goals. Analyzed sales, margin and penetration reports to identify areas of opportunity.
Jennifer Heichel Skills
Jennifer Heichel Education Details
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Health Services Administration -
Communication
Frequently Asked Questions about Jennifer Heichel
What company does Jennifer Heichel work for?
Jennifer Heichel works for Novant Health
What is Jennifer Heichel's role at the current company?
Jennifer Heichel's current role is Healthcare operations and strategic development leader.
What is Jennifer Heichel's email address?
Jennifer Heichel's email address is jh****@****lth.org
What is Jennifer Heichel's direct phone number?
Jennifer Heichel's direct phone number is +186455*****
What schools did Jennifer Heichel attend?
Jennifer Heichel attended University Of Kansas Medical Center, The University Of Kansas.
What skills is Jennifer Heichel known for?
Jennifer Heichel has skills like Healthcare, Strategic Planning, Hospitals, Operations Management, Project Management, Quality Management, Team Building, Management, Healthcare Management, Healthcare Information Technology, Public Speaking, Business Relationship Management.
Who are Jennifer Heichel's colleagues?
Jennifer Heichel's colleagues are Tessa Long, Amy Snipes, Kelly Kemak, Sarah Riccobono, Sidney Fletcher, M. D., Facep, Gwen Oliver, Joyce Mcilwain.
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Jennifer Heichel-Henderson
Coo And Cco At Pinnacle Advisors, Where We’Re All At The Same Table. All On Your Side.Mansfield, Oh3yahoo.com, pinnacleadvisors.com, lpipinnacle.com2 +141952XXXXX
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