Recruited to oversee the development and delivery of a highly functional and leading technology initiative for a $300M agricultural company with office locations in the NC and SC. Supported business operations by defining and implementing a mature IT strategy that aligns with each business unit and division. Defined a standardized IT policy to include a service and equipment catalog, definition of SLA and KPI metrics, reducing support ticket intake and increasing end user satisfaction. Lead the internal cybersecurity initiative to provide a secure and easy to use hybrid end user presence. • Reduced IT expenses ~$600K by implementing a converged strategy for procurement of IT licenses, hardware, and MSP services.• Saved more than $250K in annual network refresh spend by leading the selection, architecture, and implementation of a Private LTE infrastructure network.• Led IT and business functions through a multi-platform collaboration platform migration. Provided technology support for the centralization of key business collaboration and productivity tools. • Spearheaded IT efforts to align technology strategy with key components of core business pillars. Consolidation of multiple disparate production applications into a new custom application for multi-department work orders and asset management. New infrastructure projected to enable $1M in annual savings and provide coverage for over 1000 acres of greenhouse.• Selected and implemented a PTT system (ATT) for more than 400 end users across two locations. New PTT system expected to produce $60K in yearly savings and provide asset location data along with allowing users to communicate globally.• Created a technology roadmap for a hybrid cloud-based production environment that will enable the business to meet highly available application access while providing dual redundancy.• Defined, architected, and implemented a DR strategy providing near instantaneous RTO and RPO objectives.

Position was created to build the IT department and define technology strategy for a $550M materials handling and automated warehouse company with a parent company in Japan. Supervised a staff of 7 and administered $8M in budgets.• Established the company's technology strategy and roadmap and created a best practices-based IT organization.• Recruited a top technology team to enable the separation from parent company shared service model.• Architected new corporate office systems. Designed new network topology, technology, A/V, conference rooms, physical security and digital signage systems and implemented for new office.• Led the IT ERP committee for the ERP System migration from MAS to Dynamics.• Worked with business stakeholders and engineers to define the DR/BCP plan in accordance with JSOX compliance the data center and network services infrastructure for a green site corporate location.• Spearheaded all corporate technology projects with internal teammates, MSPs, and other external vendors. Projects included a new ERP, Datawarehouse, and Helpdesk support system• Obtained certification in continuous improvement program (TPS) and implemented methodology with IT team

Headhunted to oversee technology operations for 8 divisions and create a new International IT support team for a centralized strategy of technology convergence. Supervised a staff of 10, with 3 outside MSP vendors. Administered budgets more than $15M. Managed an enterprise technology upgrade program for 33 global locations.• Prepared the organization for an PE purchase by providing reporting and process support and by building a corporate operations run book for due diligence.• Saved more than $500K per year by implementing new technologies and service agreements, establishing platforms to support the launch of a centralized technology joint venture, and migrating applications from 8 difference companies, that would become divisions of parent company.• Led the development of a corporate business continuity and disaster recovery plan to meet compliance requirements.• Managed critical upgrades of the corporate messaging and direct-to-consumer systems.• Directed the build out of a new NOC platform with a new WAN to support the migration of direct-to-consumer applications.• Instituted industry best practices for change control and SLA management that saved $250K yearly.

Transferred to Charlotte as Sr. Infrastructure Engineer to lead company effort to move from MSP to On Premise – Internal IT team. Architected and built from scratch, a new state of the art on premise infrastructure. Recruited and trained a top tier support team. Deployed new call center telephony system in two disparate locations. Supervised a staff of 8, with 2 outside MSP vendors. Administered budgets more than $5M. Built centralized support model for 72 global locations, including Hong Kong, UK, Denmark, and Canada.• Responsible for the management and support of internal IT operations• Provided day to day technology operations management for over 72 Global locations• Led enterprise-wide technology projects for centralized support strategy and migration of converged software platforms.• Directed the architecture and implementation of migrating an entire organization from mixed email service providers to Office 365• Consolidated Gmail / On-Premises email environments with multiple domain names into single E3 Office 365 with SharePoint integration. Migration of 1569 accounts more than 8 terabytes of data with no data loss/downtime.• Planned and implemented the migration of Physical Environment to new Cisco UCS Virtualized Network• Migrated and moved over 265 servers from mixed physical/virtual environment to complete virtual HA environment split across 3 Data Centers located in Charlotte, Atlanta, and Denver• Managed vendors to implement new Cisco UCCM/UCCX VoIP phone system for Call Centers and external offices• Led and directed move from multiple service providers to a redundant single service provider to a new MPLS based network provider• Architected small remote offices to use Jabber client versus standard POTS phones, resulting in annual savings more than $250K yearly.• Architected and implemented HA DR for mission critical business applications