Jd Hilzendager Email & Phone Number

Dallas, Texas, United States

Dallas/Fort Worth Area

Primary decision maker on strategic and operational initiatives for the family of brands that make up the ViaOne Services portfolio. Brands that I was accountable for included a publicly traded gaming company, 2 different regional wireless telecom providers, a direct marketing brand, a specialized Insurance brokerage and a non-profit advocacy group. Responsibility was to exceed EBIDTA budgets, identify acquisition targets, streamline and reduce costs throughout operations of the core brands and manage vendor and influencer relationships.Key Projects:* Took a crypto/NFT focused game from concept to release in 6 months that generated over $700k in initial revenue with trailing royalties that will follow for the life of the game.* Pivoted gaming company from a legacy focus on Minecraft completive servers to a game development company developing its own IP with a focus on new gaming experiences to brings a play to earn model to our player base.* Eliminated $1.1m in annual costs by converting 19 Corporate Owned retail stores into an authorized agent model. This erased company exposure and opened cash flow for new opportunities and grew to 27 stores within 12 months.* Identified and led the acquisition of a MVNO for $4.1m that required state approval in 34 states and final sign off from the FCC* Negotiated new carrier wholesale rates with both Sprint and T-Mobile resulting in a $300k reduction in monthly carrier costs or a $3.6m annual savings* Conceptualized and commissioned new inventory management system that improved dated systems for our field, retail and warehouse teams. This system reduced product shrinkage $60k monthly or $720k annually* Created new onboarding and recruitment tool that used a high degree of automation to eliminate unnecessary headcount working on redundancies and $180k in annual savings

Dallas/Fort Worth Area

Develop, lead and execute sales and operations initiatives for a Nationwide distribution network that specializes in pre-paid wireless, energy and Government communications programs. We distribute over 300,000 phones a year and hold a strong reputation about our ability to act with urgency, deliver growth and still hold compliance standards that are above reproach.Promoted to EVP and GM of ViaOne Services which includes the PayGO Distributors brand.

North Texas

Plan, forecast, and execute market build plan to properly saturate North Texas region for the Cricket Wireless brand for AT&T. Primary focus is locating and building prime locations to maximize market impact and partnering with community influencers to create strong brand awareness in key target demographics.

Dallas, Ft Worth, Waco, Killeen, Wichita Falls, Longview

ClearWireGeneral Manager, February 2011 – September 2013Oversee all operations, sales, and distribution in a multi-city market consisting of 250 Authorized Retailers, 40 Best Buys, and 10 additional Big-Box retailers that account for over $92 million in annual revenue.  + Strong ability to manage the business to maximize performance while showing leading efficiency and profitability on P&L’s + Analyzed and set Budgets, Forecasts, Hours Allocations, and Quotas for entire Texas region + Grew Best Buy and Fry’s production 300% from Q4 2011 to Q4 2012 + Led company in National Retail production and efficiency for all markets 5 times over past 12 months.  + Highest Efficiency National Retail market in Q2 2012 and 2nd highest producing market in National Retail + Only Market to meet the 6+6 Budget each month in Q2 2012 + Selected to lead future development by Regional Director of Texas region to cultivate upcoming market leadership. Territory Managers for both San Antonio and Houston came from my team + Act as Right-hand for Regional Director by creating, implementing, and executing key initiatives to other market leaders + Grew our authorized Agent base by 280% in 2012 to lead the company in our transition from post-paid to pre-paid + Pioneered peer training system where new hires in Texas spend a week in Dallas market to train and learn best practices + Reduced CPGA (Cost per Gross Add) by 200% for North Texas Market from 2011 - 2013 + National Retail Playbook strategy created in Dallas offense and distributed to entire company

Dallas, Waco, Wichita Falls, Killeen, Longview

ClearWire Territory Manager, October 2010 – February 2011Retail Sales Manager, September 2009 – October 2010 1st Territory Manager in Dallas to oversee Corporate owned retail, National Retail, and 4 additional markets throughout North Texas + Retail Channel had highest per door average over any market by over 40 sales per door in 2011 + Grew Corporate Owned Retail production in Dallas by 220% in 2011 + Highest growth in Retail and National Retail for all markets in 2011 + Highest per door average for Local Indirect in 2010 and 2011 + Planned and facilitated daily sales team meetings to provide continuous involvement in day-to-day business development, prospecting, and networking activities  + Managed and forecasted Inventory Allocation levels for Corporate Owned Retail + Lowered Retail shrink by 80% in 2011 + Organized and scheduled marketing events for each location to grow customer base outside of standard customer traffic + Handled scheduling and payroll budgets for both corporate and contract labor staffing for Dallas Market + Created and maintained daily/monthly sales and revenue tracking module for the DFW Retail Channel that led to a 30% revenue increase in 2011 + Created Retail Scorecard that allowed greater visibility into individual metrics. System was adopted in 3 additional Regions + Lowest CPGA (Cost Per Gross Add) in Retail channel for entire company in 2010 and 2011

Verizon Wireless Retail Sales Manager, February 2004 – April 2009Designated “Leading Manager” three years in a row in Performance ReviewsManaged pilot program merging Verizon Communications and Verizon Wireless into single distribution pointHandled timesheet and payroll budgets for 35 contract representatives Responsible for weekly “Sales Anchor Report”, a report derived from S.W.O.T analysis of region Methods and Procedures I pioneered were implemented for future Experience store openings