• Responsible for six (6) office locations: 190 employees.• Responsible for administration of firm wide benefits program, including open enrollment.• Partnered with office leaders in recruitment and selection process. • Managed on boarding process for all new hires including orientation and training.• Developed firm policies and procedures ensuring compliance with state and federal laws.• Managed firm wide performance review process for attorneys and staff.

• Managed and supervised day-to-day activities of secretary, paralegal and clerical staff.• Worked closely with attorneys and managers to ascertain staffing needs.• Managed recruiting process. • Provided human resources guidance and support firm wide.

• Effectively managed and supervised the day-to-day activities of non-attorney staff.• Successfully recruited clerical and administrative staff.• Provided performance management and counseling.• Administered employee benefits program at office level.

Developed, implemented, administered, and directed human resources policies and programs for 450 employees and partners for this global professional services firm. · Managed staffing levels reversing office’s staff utilization from worst (.52) to best (.30) in firm by influencing partners to allow secretaries to support more attorneys.· Developed training program for litigation and transactional secretaries significantly improving core competencies.· Improved paralegal productivity and profitability by managing paralegal workloads.· Developed paralegal training program utilizing senior paralegals as trainers. · Leader in transitioning firm to web-based performance appraisal program by developing greater attorney participation resulting in substantive feedback to staff.

Managed day-to-day administrative and personnel activities for this professional services firm. · Established San Francisco office while closing prior firm.· Negotiated vendor contracts for equipment, furniture and supplies.· Managed and supervised staff of 25. · Prepared and conducted annual performance evaluations for all staff members.· Managed office finances including, but not limited to, budget, client billing, accounts payable and accounts receivable. · Dedicated 25% of time to managing own paralegal caseload performing legal research and document production.

· Partnered with department heads and attorneys to identify paralegal staffing needs and successfully recruited accordingly. · Managed paralegal workloads and reviewed billable hours to ensure established billable hours goals were reached and staff utilization remained competitive with balance of firm.· Improved paralegal productivity by designing and implementing paralegal training programs.· Dedicated 40% of time managing own paralegal caseload performing legal research and managing complex document production.