Served for 2 terms as part of the school board for High Point Academy, serving hundreds of students and families through the years.

Responsible for the design, implementation, interoperability, and support of core business applications to enable operational efficiency, data accuracy, and business intelligence for a 100+ location Healthcare system. This is accomplished through internal and external partnerships, vision, and passion to meet the needs of the organization both for today and the future. Accomplishments:• Partnered with finance and operations to create a new financial structure to support the organization through its next growth stage.• Implemented a financial ecosystem of applications to provide visibility, simplicity, and scalability.• Built project management dashboard to centralize all project plans and components within Smartsheet. This acted as the model for other projects teams throughout the organization.Applications implemented to date: • ERP - Netsuite• Financial Planning & Analysis - Adaptive Insights• Accounts Payable Automation - AvidXchange • Expense Management - SAP Concur

My role as senior project manager was created to oversee critical, growth stage projects and ensure clear communication and successful project completion. The primary focus was on the order-to-cash processes to take the organization from mid-sized business architecture and processes to an enterprise framework that is suited for today yet expandable for future growth. This culminated in, overseeing a full order-to-cash processes' audit and corresponding enhancements, as well as establishing repeatable processes for M&A activity while also overseeing all aspects of financial and accounting operations' acquisition diligence and business integration.Accomplishments:• Increased efficiency of invoice processing by 50%, implementing enhancements to existing software and eliminating redundant processes. • Member of the internal leadership team which oversaw the successful purchase and integration of 4 acquisitions (2 rollups and 2 strategic).• Decreased order-to-cash acquisition integration time by 66%, from 90 to 30 days.• Oversaw audit and enhancements of full order-to-cash processes, presenting and reporting regular results to the executive team and board members• Selected as part of the diligence and integration team for the Thoma Bravo acquisition of Frontline Education creating an "EdTech" unicorn

Great processes and systems lead to large amounts of data waiting to tell a story. I expanded the business systems discipline with a new team focused on business analytics. The goal was to take information and make actionable insights which can tell the story. During this time, we continued the business systems successes and applied similar operating principles to the analysis of the organization. We also expanded from our internal and market data focus and started to build external insights which became the foundation of the Frontline Research and Learning Institute for K-12 industry benchmarking.Business Analytics:o Created business analytics team and expanded discipline from reporting and analysis to predict and storytellingo Implemented business intelligence tools: PowerBI for ad-hoc analysis. Domo for real-time data insightso Analysis Focus: - Market Analysis – including building a successful market analysis to predict sales trends indicate when new markets should be added - Statistical Analysis – introduced statistical analysis to strengthen findings - Predictive Analysis – created early warning indicators to identify opportunities and threatsBusiness Systems: o Contract Management System - built a solution to create, track and automate contracts with renewable components. This allowed for upsells, change orders, price increase, downsells, and auto-renewal of all components appropriately.o Configure, Price, Quote System (CPQ) implementation – oversaw the implementation and configuration of the system to create simplicity and controls for all pricing, quoting and contracting. Acquisitions (2): I took on an oversight role while acquisition integrations were moved more to the business units and systems team personnelo Centris Group – strategic acquisition to open new marketo Excent – roll-up acquisition to strengthen and grow existing market

The business systems discipline was created with the idea of centralizing critical processes and information into a single source of truth. Under the direction of the financial leadership, we streamlined many complex operations and built new, repeatable processes to lead growth. I was able to incorporate some of my personal disciplines in the team while learning about how to put leadership into practice. This led to the creation of strong and highly-automated processes, built on a strong systems architecture.- Team operating principles: partner with business units, network with employees throughout the organization, listen and active learning (at least 30 minutes per day)- Created a new business discipline: business analytics – focused on making the organization stronger by providing insightful and timely information- Business Processes Updated (4): Sales pipeline to order, Finance order to invoice, Services order to “go-live” clients, B2C purchase to cash- Hired and onboarded 2 senior team members- Acquisitions (2): worked both diligence and integration efforts, selected as part of the project leadership team for the Teachscape acquisitiono MyLearningPlan, strategic acquisition to open a new marketo Teachscape, roll-up acquisition to strengthen and expand existing markets

Growth and process improvement happen daily through intentionality. During this period, I enhanced the organization's systems and processes by networking, listening, and incorporating what I learned. This prepared the organization, in part, for the explosive growth we experienced which came through our acquisition, entering a new market through acquisition, creating of a business systems team, and the acquiring one of our primary competitors. Many of the accomplishments listed were important components of that growth we experienced. • Selected for the acquisition diligence team for the Insight Venture Partners acquisition of Frontline in 2014• Selected for Frontline’s acquisition due diligence teams for the successful acquisition of Aspex Solutions (August 2014) and CRS, Inc. (February 2015)• Led the acquisition integration processes related to internal business systems transitions, including project planning, data migration, systems’ transition, maintaining business continuity, communicating with stakeholders / senior leadership and building analyses to measure success.• Coordinated with senior leadership and the executive team to create reporting for new owners, measure acquisition success, analyze new market potential (TAM) and support expanded daily operations. Built over 800 analyses, systems searches, reports, and dashboards• Built a strong network throughout the organization through informal meetings, mentoring, training, and activities• Led efforts to create senior leadership dashboard for real-time reporting on business growth, success and areas for improvement• Partnered with a new B2C venture, Teachwise, to lead discovery and build the order-to-cash processes with ERP and payment systems• Created business data analyst position to support the expanded need for internal analysis, evaluating new markets and reviewing potential acquisition targets• Added 3 business systems team members to support growth and expanded operations

I had the privilege to pioneer and coordinate the internal business systems discipline, including processes, systems, and information within the organization, under the direction of our Chief Financial Officer. This allowed us to build bridges between our internal teams and create a stable framework for rapid growth. This role included some of the following: • Responsible for oversight, maintenance, and installation of internal business systems related to sales, marketing, customer service, finance, accounting, and analysis. • Partnered with internal teams to analyze, design, and deliver new business processes and ensure internal systems were configured to meet expectations• Coordinated with senior leadership and the executive team to create analyses and real-time reporting from the internal systems. Building over 1,000 analyses, real-time systems searches, reports, and dashboards• Identified and selected vendors to help support our business process• Acted as the business analyst and systems administrator for 9 internal systems including o Netsuite OneWorld with for CRM, project management and financials o Dell Boomi for integration o Basecamp for client implementation management o Desk.com for client success management

Responsible for communicating company culture to customers through onboarding and ongoing support for cloud systems. Also, created processes to help customers more easily transition between their existing systems / processes to our product(s).

Acted as business development generalist for new product launch and market introduction, roles included market analysis, marketing, sales, and support.

Taught Small Business Law as well as multiple Automotive Technology courses, including Hydraulic Brakes and Steering/ Suspension as a graduate assistant working to complete a MBA degree.

This job allowed me to pay my way through my undergraduate degrees. I started this job as a technician and advanced my responsibilities until I managed all shop operations in place of the owner.