Jennifer Dillahunty Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

Austin, Texas, United States

Austin, Texas Area

Clients: American Campus Communities, Impinj, InnovAge, Merchant Advocate, North Central Texas Council of Governments, Truliant FCUWork is focused on custom development and CMS implementation from discovery to launch with support for ongoing website maintenance and feature developmentDevelop proposals and estimates as well as license quotesResponsible for overseeing client relationships and interfacing with third-party vendorsResponsible for prioritization of features and solutions to mitigate riskLead discovery and story mapping sessions in partnership with Solution LeadGather and document technical requirementsParticipate in agile development and ceremoniesCreate user stories and participate in regular backlog refinement sessions with Solution LeadMaintain CMS proficiency to assist with training and ensure best in class editor experienceMaintain opportunity tracking in ZohoOwnership of client roadmap and strategic planningResponsible for organic account growth and squad health measured against team and client satisfaction, colleague utilization, reduction of write off and accuracy of forecastingKey software experience: JIRA, Confluence, Slack, Kentico CMS, SiteFinity CMS, BrowserStack, MockPlus

Austin, Texas Area

Clients: CITGO Petroleum Corporation, Arthritis Foundation, Sullair | A Hitachi Group Company, EECU FCU, University of Colorado DenverLed agile development and ceremonies including daily standup, sprint planning, sprint review and sprint retrospectiveActed as Scrum Master moving work forward and removing blockers for the teamDeveloped Sprint project plansProvided regular project statusManaged colleague allocation for projects including contractorsResponsible for overseeing budget and timelineOwnership of monthly billing and forecast updates

Austin, Texas Area

Clients: Four Hands, DirecTV, CITGO Petroleum Corporation, Credit Human Federal Credit Union, Construction Industry Institute at The University of Texas at Austin• Responsible for managing client relationships with a focus on web development projects• Work spans responsive website development, custom web applications, CMS customization as well as ongoing website maintenance• Develop proposals, estimates and project plans (including sprint planning) for retainer and project engagements• Provide regular project status, identify challenges and risks and provide solutions to mitigate impact• Provide high level of client satisfaction and achieve organic account growth• Assess workload and pipeline in collaboration with senior development team• Manage internal and external development resources• Develop technical requirements documentation• Provide Quality Assurance• Key software experience: Kentico CMS, Atlassian product suite (JIRA, Confluence), Slack, BrowserStack, Balsamiq Mockups

Austin, Texas Area

Clients: Mary Kay, Phillips 66 Lubricants, MetroPCS, General Growth Properties, Gannett, H-E-BManaged integrated Phillips 66 Lubricants account including website, mobile, digital media, display, SEM, print, sales collateral, DM and videoManaged MetroPCS foundational digital strategy across digital media, display and website with heavy focus on analytics for in-store and onlineManaged geo-targeted brand and DR campaigns across GM and Hispanic audiences for MetroPCSProject highlights:Redesign of Mary Kay independent sales force portal with emphasis on UX and content strategy across multiple personas with a global reachDiscovery and design phase for GGP mobile app and responsive website rebranding including persona refinement and user journeysIntegrated product launch campaign (digital media, display, TV) for Gannett pilot content portal NowU.comUX and design for H-E-B mobile application including innovative website concepts

Austin, Texas Area

Grew and oversaw one of the largest and most profitable accounts at agencySupervised and mentored an account team of 8Managed high-volume brand and direct response digital campaigns with a robust targeting and testing strategyDeveloped and managed yearly seasonal microsites for holiday and back-to-schoolEstablished and maintained JCP and JCP Teen Facebook pages including Facebook applicationsFirst to market with in-store “digital circular” video seriesCollaborated with digital media and branding partner agencies

Austin, Texas Area

Managed Dell Small Business segment weekly email program that deployed versioned, targeted promotional communications to customers and prospects. Implemented, tested and optimized email segmentation and messaging strategy while continually monitoring competitive environment. Managed relationships with email vendor Digital Impact as well as co-marketing relationships with Intel. Created highly versioned online advertising promoting suite of MSN services (Hotmail, Messenger, Search, Spaces).

Austin, Texas Area

Managed all internal resources and workflow for highly versioned Dell Small Business segment catalog and direct mail program with a yearly circulation of 26M.

New York, Ny

Facilitated communications with advertising sales team; assigning accounts, tracking estimated monthly business and competitive analysis.

Austin, Texas Area

Supported Portables Product Marketing team facilitating product roadmap, status and deliverables while providing administrative support for the team.

Bachelor'S Degree, Marketing

Activities and Societies: Volleyball Team 1993

Bachelor'S Degree, Marketing