Experienced Automotive Industry with a demonstrated history of over 3 decades of working in the Performance Management industry, including with almost 2 decades of mid to high level management.Strong technical and data work in PNL, SAP, JIRA, Tableau, CRM background with extensive experience in service planning, development, and vehicle fleet maintenance and repair, skilled in Management, Microsoft Excel, and Customer Relationship Operations Management (CRM) and strong skill set in customer facing escalation managementExperience in 3 new product launch with the leading EV brand in automotive Manufacturing Service Sales Delivery Parts. Certified in Automotive/Diesel/EV Repair Body Shop Technology at Universal technical institute with experience in overall service operations as well as team building and training. High levels strategic mindset, work ethic, and goal driven ambition to succeed.