Jonathan Jewell Email & Phone Number

Scottsdale, Arizona, United States

• Conduct initial consultation with customer to determine needs and how the company can meet them, setting initial expectations, and being the primary point of contact throughout the process• Schedule appointments, follow on consultations, and delivery of equipment with customers in a timely manner often on a compressed schedule• Manage the back end of the project to ensure that stakeholders intent is met above satisfactorily, on time, and within company policies to insure customer retention• Managing multiple projects with an individual value ranging from $2500+ with expected individual project completion within 6 weeks• Handling customer service with stakeholders including retention efforts, managing expectations, updating on project progress, and conducting basic to medium level troubleshooting on customer systems.

Scottsdale, Arizona

• Conduct initial consultation with customer to determine needs and how the company can meet them, setting initial expectations, and being the primary point of contact throughout the process• Schedule appointments, follow on consultations, and delivery of equipment with customers in a timely manner often on a compressed schedule• Manage the back end of the project to ensure that stakeholders intent is met above satisfactorily, on time, and within company policies to insure customer retention• Managing multiple projects with an individual value ranging from $350 to $2500 with expected individual project completion within 4 weeks• Handling customer service with stakeholders including retention efforts, managing expectations, updating on project progress, and conducting basic to medium level troubleshooting on customer systems.

Phoenix, Arizona, United States

-In charge of advising both Battalion Commander and the S3 Operations officer on ongoing threats, countermeasures, and operational strategies concerning Chemical, Biological, Radiological, and Nuclear threats-In charge of two CBRNE NCO's, their development, and ongoing career progression-Acts as an assistant plans officer, and assists multiple Captains in developing operation orders and training plans-Acts as de-facto platoon leader for the operations cell enlisted members. Managing daily efforts, providing on ground support to the enlisted, and guiding training efforts for the soldiers.

Phoenix, Arizona, United States

-In charge of unit supply and logistical operations in support of ongoing taskforce operations-Managed contracting and purchase requests for the unit-In charge of 3 senior NCO's and a Warrant officer

Phoenix, Arizona Area

-Selected to fill in for a senior leader due to demonstrated proficiency in the Military Decision Making Process, IPB, and capability to learn and adapt to the role-Leading three officers, 6 non commissioned officers, and 6 junior enlisted in day to day affairs, short term and long term development, and delegation to the Federated Intelligence Program to develop and prepare them to support the brigades mission-Successfully ran multiple training sessions for command staff, HHC, and the S2 section. Training's include IPB refreshers, MDMP training, IO briefings, and ranges for the unit-In charge of integrating new soldiers into the unit and setting them up for long term success in the unit

Phoenix, Arizona Area

Assigned as the subject matter expert in Chemical, Biological, Nuclear, and Explosives within the 158th MEB at the Brigade level. Working with the S2 (Intelligence Officer) and the soldiers assigned underneath him as a subject matter expert. Using knowledge gained from school, field manuals, and personal development to develop training and countermeasures to potential threats within the theater's of operation and to give the commander greater insight on both our own and the enemies capabilities. Conducted multiple training sessions to bring the Brigade to current status on CBRNE tasks.

Fort Leonard Wood

Was responsible for the management of the government computers for Chemical Basic Officer Leadership Course 1-19 and the students use of them. Improved the availability of the computers during my time from 50% to 98% and established SOP's for further maintenance of the computers after left. Was also in charge of collection and controlling sensitive materials, documents, and information and safeguarding the information using government systems.Attended courses related to Chemical, Biological, Radiological, and Nuclear operations within the US Army as well as courses related to threat assessment and mitigation, personnel management, human resources, and ethics. Graduated the course with a 4.0 GPA and with recommendations for follow on courses from the instructors.

Flagstaff, Arizona Area

Responsibilities included building budgets for yearly training events, making required purchases for the battalion, and maintaining accurate readiness reports ready for weekly briefs. Also assumed responsibility at times for the training, development, and success of between 7 and 60 cadets at any time including subordinate leadership. While working these positions of responsibility I increased our average cash reserves by 25% by diligently researching contractors for our mandatory purchases in order to decrease our costs while maintaining the same quality, built the battalion standard operating procedures for Physical Training, weekly training, and our battalion briefing templates from scratch with the assistance of two other individuals, and assisted the commander in successfully completing two field training exercises involving over 150 cadets.

Olivehurst, California

Responsibilities included direct customer contact and sales, maintenance and troubleshooting of both company and customer equipment and aircraft, and assisting with training of new pilots. I represented the company during airshows, local events, and on the phone with existing customers working to strengthen our current ties with customers while increasing our customer base.