Jeff Justice

Jeff Justice Email and Phone Number

Motivated End User Services and Solutions Leader. @ Ashley Furniture Industries
Jeff Justice's Location
Clemmons, North Carolina, United States, United States
Jeff Justice's Contact Details
About Jeff Justice

A passionate and driven individual who is committed to making a positive contribution to the workplace. I have led both support and engineer teams that provided solutions to Corporate End User environments over my 30-year IT career. I am a fast learner with a proven track record of success, and I possess a strong set of core values that drive my work ethic.

Jeff Justice's Current Company Details
Ashley Furniture Industries

Ashley Furniture Industries

View
Motivated End User Services and Solutions Leader.
Jeff Justice Work Experience Details
  • Ashley Furniture Industries
    It Manager Endpoint Services
    Ashley Furniture Industries Feb 2024 - Present
    Arcadia, Wi, Us
    View
  • The Clearing House
    Director Of Desktop And Mobile Computing
    The Clearing House Jun 2016 - Jan 2024
    New York, Ny, Us
    Lead a team of 5 Corporate Platform Engineers.VDI – Lead project team that designed and implemented VDI. Project was completed in March 2020 with 95% of the company users migrated to VDI from a standard laptop. o Designed the technical component of the VDI environment using Nutanix, VMware, and Citrix.o With Nutanix we were able to achieve the performance and adaptability required for a 24x7x365 environment. o We were also able to run the entire user VDI environment from one rack in the datacenter.Information Technology Support Center (ITSC) – Created, designed and implemented ITSC Team.o Streamlined multiple existing processes to address help desk and end user support requests into an efficient enterprise-wide processo After implementation all End User Support requests were routed to a 1st level team for triage and then assigned to the appropriate team for follow up if required. The 1st team had an SLA of 85% first contract resolution.Office 365 - Lead project team that designed and implemented Office 365. This included Office 365, Teams, Defender and OneDrive.Security Patch Management – Delivered an SLA of patching all Critical and High security vulnerability of less than 30 days. Process and Procedures. – Redesigned all Desktop Processes which included implementing standards around EUD Provisioning, User Provisioning, Security Patching, SLAs, Compliance and Risk registers.Mail Security, - Lead BAU projects the implemented two different Mail Security gateways. First being Symantec and then a transition to MS Defender in 2023.
    View
  • United Guaranty Corporation
    Enterprise Desktop Services Manager
    United Guaranty Corporation Jun 2014 - May 2016
    Greensboro, North Carolina, Us
    Responsible for the Desktop Organization which included 16 direct reports.Support and Design of all End User Technology Desktops, Laptops, VDI’s, iPhones, iPads, and Printer Devices.Responsible for all End Users thresholds for patching, audit and Security Compliance.Create and Maintain Roadmaps for Desktop and Mobile Environments.SLA Services Metrics.
    View
  • United Guaranty Corporation
    Team Lead, Desktop Support
    United Guaranty Corporation Apr 2013 - Jun 2014
    Greensboro, North Carolina, Us
    Lead a team of 2nd level Desktop Technicians. My first year and UGC was designing and implementing the company upgrade from Windows XP to Windows 7. Windows 7 Migration planning for 1200+ Clients. This effort included 4 remote sites and 300+ Telework associates.Automation for Desktop Image and Software Deployment.Manage 2nd level Daily Support request. Average work order count of 450+ per month.
    View
  • Rmic
    Support Services Manager
    Rmic Jan 2005 - Mar 2013
    Winston-Salem, Nc, Us
    Manager of Desktop Engineer team, IT Helpdesk, and E-Commerce Support Center.Managed Support Services team budget.Responsible for maintaining customer satisfaction over the full range of services a Support Center provides, from eCommerce product offerings used by external RMIC customers to internal applications and traditional Help Desk support used by RMIC associates.
    View
  • Rmic
    Desktop Adminstration Manager
    Rmic Jan 2000 - Jan 2005
    Winston-Salem, Nc, Us
    Manager of Desktop Engineer team.Managed Desktop Administration team budget.Responsible for the purchase, provisioning, and installation of all desktops,laptops, printers, and PDA’s and their accessories.Responsible for all software installed on client systems from purchase, deployment and license compliance
    View
  • Rmic
    Network Server Engineer
    Rmic Jan 1997 - Jan 2000
    Winston-Salem, Nc, Us
    Setup all server Hardware with proper configuration.Installed and patched all Server operating systems.MS Exchange and Active Directory AdministratorPerformed nightly backups
    View
  • Rmic
    Desktop Engineer
    Rmic Aug 1994 - Jan 1997
    Winston-Salem, Nc, Us
    Responsible for the support of all client laptops, desktop, printers and PDA devices. Supported all software installed on client desktops and laptops.Performed system transfers and new hire system setups.
    View

Jeff Justice Skills

Active Directory Technical Support Microsoft Exchange Networking Disaster Recovery System Deployment Servers Visio Windows Help Desk Support Windows Server Security Management It Management Vendor Management Software Documentation It Strategy Project Management Dns Script Logic Rsa Securid Trend Micro Windows 7 Laptops Call Centers Cisco Vpn Software Development Microsoft Office 2007 Wds Database Administration Troubleshooting Iis Network Administration Antivirus Computer Security Netbackup Group Policy It Service Management Mdt Business Continuity Office 2010 Vbscript Windows 7 Migration Windows Deployment Services Frontrange Heat Windows Bitlocker Security Patch Management Microsoft Office 2010 Microsoft Deployment Toolkit 2010 Desktop Authority By Scriptlogic

Jeff Justice Education Details

  • Forsyth Technical Community College
    Forsyth Technical Community College
    Special Credit Course
  • Center For Creative Leadership
    Center For Creative Leadership
  • Forsyth Technical Community College
    Forsyth Technical Community College
    Comupter Technology

Frequently Asked Questions about Jeff Justice

What company does Jeff Justice work for?

Jeff Justice works for Ashley Furniture Industries

What is Jeff Justice's role at the current company?

Jeff Justice's current role is Motivated End User Services and Solutions Leader..

What is Jeff Justice's email address?

Jeff Justice's email address is je****@****.rr.com

What is Jeff Justice's direct phone number?

Jeff Justice's direct phone number is +133676*****

What schools did Jeff Justice attend?

Jeff Justice attended Forsyth Technical Community College, Center For Creative Leadership, Forsyth Technical Community College.

What are some of Jeff Justice's interests?

Jeff Justice has interest in Coaching Youth Soccer.

What skills is Jeff Justice known for?

Jeff Justice has skills like Active Directory, Technical Support, Microsoft Exchange, Networking, Disaster Recovery, System Deployment, Servers, Visio, Windows, Help Desk Support, Windows Server, Security.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.