Director Of Business Development (Revaly) (Acquired)
West Columbia, South Carolina, Us
- Responsible for all customer-facing aspects of the product offering, including sales, marketing, and customer success, with five direct reports and multiple agency reports.- Pioneered the company’s first sales prospecting initiative, involving cold outreach and tradeshow visits. - Spearheaded the implementation of conversation intelligence and meeting tracking tools to establish a comprehensive, customer-centric roadmap.- Developed a project management system called “Fortnights,” modeled after Agile sprints, to streamline sales, marketing, and customer success.- Streamlined and automated hundreds of repetitive daily tasks using automation tools.- Led efforts to enhance product security and compliance, achieving SOC2 and ISO certifications.- Spearheaded recruitment initiatives to establish a structured hiring process, collaborating with two recruiting firms and successfully hiring six highly skilled development employees.