- Developed and launched an ai-based customer service assistant that would remind customers of pending interest payments and guide them through payment processes and payment promise plans. - Developed an ai assistant that acts as a mentor within the bank, arming current employees with a tool that's knowledgeable on all bank policies and processes.

- Extracted, cleaned, and sorted old data from various sources to create a database that could be integrated within the company’s systems.- Connected the database with a Power BI report and dashboard to visualize key performance indicators on a monthly basis, reducing the time it takes to create upper management reports from 5 days to a matter of seconds. - Implemented and trained a Computer Vision model to streamline customer acquisition.- Sourced and Implemented a ticket system to… Show more - Extracted, cleaned, and sorted old data from various sources to create a database that could be integrated within the company’s systems.- Connected the database with a Power BI report and dashboard to visualize key performance indicators on a monthly basis, reducing the time it takes to create upper management reports from 5 days to a matter of seconds. - Implemented and trained a Computer Vision model to streamline customer acquisition.- Sourced and Implemented a ticket system to handle all HR requests Show less