Jorge David Mora Miranda Email & Phone Number

Costa Rica

Heredia, Costa Rica

At the time of me writing this (June, 2024), Broadcom’s acquisition over VMware has been completed and Broadcom is in the process of laying off all VMware personnel in the countries that do not have Broadcom facilities already (Costa Rica is one of these countries). This been the main reason I am actively searching for a new position at a new company. Main.

Belén, Heredia, Costa Rica

During my tenure at Align I assisted in performing collection duties on overdue invoices from accounts customers that were past due. For this role, since I was in auto-inbound calls, I answered customer inquires on their respective accounts. Customers for these inbound calls usually belong to other coworker’s portfolios, so documentation on the account.

Heredia, Costa Rica

As a Client Services Associate II:I diagnosed and provided resolution to issues related to customers credit reports and billing and account maintenance/management. Plus, file procurement, credit report rundown, pricing on said credit reports, intranet access requests by customer and compliance regulations. Issues were classified as requests which.

Costa Rica

My role for this position was as that of a presales network-device infrastructure proposal coordinator. In other words, I assumed ownership of the lifecycle of network implementations requested by AT&Ts customers. These requests were received through tickets via the Jira project management software. Detailed information of customer’s request was usually.

Costa Rica

I received and fulfilled WNS’ Universal Music customers requests for goods such as requests for licensed music, either in digital format (such as MP3 and FLAC files) and/or physical format (such as CDs and DVDs) for events like concerts and the like. In detail, I documented, fulfilled (or scheduled to fulfill) and invoiced WNS’ Universal Music customers’.

Heredia, Costa Rica

I was responsible for contacting APL’s customers from a given portfolio of customers, in order to attempt to collect outstanding accounts. This while maintaining trustful relationships between both parties. APL’s customer portfolio was comprised at the time of other businesses/corporations such as DHL, Hapag-Lloyd, etc. I investigated historical data from.

Costa Rica

Collections Agent for the COMCAST account.

Costa Rica