• Supported Cloud Infrastructure (AWS, Cloudflare, Kubernetes) serving over 400k learners daily via dozens of apps• Team Lead for a remote team across the US and Pakistan, including backlog prioritization and sprint planning• Supported Kubernetes (EKS) based deployments of new and existing applications using ArgoCD and Helm• Empowered development teams via embedded SRE program which included training and extra privileges• Collaborated with a cross functional team to identify and preemptively remediate bottlenecks across all systems• Improved AWS configuration change velocity by implementing Atlantis (GitHub Terraform automation bot)• Increased static site deployment speed by 50% by moving assets from EBS snapshots to S3 using Nginx proxy• Mentored an SRE Intern remotely and created a positive experience leading them to join the team in a full time role• Migrated MySQL AWS RDS databases from Traditional RDS to Aurora MySQL• Migrated Celery asynchronous task queues from self-hosted RabbitMQ to Redis (AWS Elasticache)• Wrote Celery monitoring scripts in Python leveraging AWS Cloudwatch• Integrated multiple SaaS services with OneLogin• Provided 24/7 support coverage as part of on-call rotation

- Supported development and operation of SimpliSafe’s applications supporting home security systems, security cameras, customer portal and mobile applications hosted in AWS EC2- Provided 24/7 support coverage as part of on-call rotation- Automated deployments of new application code with Go.CD, Terraform and shell scripting- Implemented Pritunl VPN cluster to connect multiple AWS VPCs and allow remote access for engineers- Implemented OS packaging (.deb) for a backend C++ application using fpm, replacing tarball packaging- Automated deployment of static web application to AWS S3/CloudFront using Stout and Python/Boto3

Supported development and operation of payment processing applications for over 1 million small businesses - Supported applications processed $40B/year in ACH and credit card transactions - PCI Compliant environment with strict change control and annual third party security audits - 20+ Java Server applications running on Tomcat, Mule and Jboss- Provided 24/7 support coverage as part of on-call rotation- Supported and collaborated with application development teams in multiple geographical locations- Maintained full stack in two datacenters to enable high availability (>99.95%) and fast failovers- Improved speed and accuracy of DNS failover by replacing a manual request to IT with an automation script - Wrote multi-threaded python script to perform DNS changes via internal API- Developed Chef code to support transition to Chef for new environments as part of full hardware refresh- Implemented Chef CI in Jenkins using Test Kitchen and Docker- Wrote Git branching shell script in bash to support migration from Perforce to Git- Designed and implemented automated RHEL (Linux) OS patching via Rundeck and bash scripts- Implemented automated validation dashboard webpage of F5 LTM VIPs in Python via F5 SOAP API- Maintained local VMware ESX cluster hosting Jenkins build cluster and other utility servers- Coordinated buildout of new environments, including communicating requirements to the IT department, following up to ensure on time completion of tasks and verifying correct implementation of requested resources

- Managed counseling staff- Organized and coordinated programming for family camps- Configured office network and performed network troubleshooting

-Worked with multiple teams designing, testing and debugging Intel based hardware platforms for storage systems-Created a Perl script that automated log collection and parsing to aid in debugging intermittent errors. This script collected logs from over 50 arrays, searched for a user defined string and emailed a report to the engineering team once a day-Performed environmental margin testing for Clariion storage platform-Performed hardware feasibility investigation for embedded management server for Celerra NAS product with a small team of hardware engineers. Tasks performed included, calculating space required for support circuitry for each chip on the board, researching CMOS battery options to accomodate space constraints and measuring power consumption of components on the Intel reference motherboard

Performed hardware design and schematic capture of PCBs for three projects1. PCIe debug interposer board between system motherboard and midplane2. 2.5” SATA drive carrier for VPLEX product which was a pair of boards for drive carrier retrofit into existing system chassis3. Midplane for Intrepid platform

- Performed FMEA hardware fault injection tests for Clariion CX4 SAN product then filed defect reports for failed tests- Provided Linux support to peers in the engineering department- Created serial console automation Program in Perl- Performed testing for dense low cost storage product development team which included, testing new code releases, testing disk enclosure firmware and testing Unix/Linux operating systems