With over 15 years of experience in loyalty and customer relationship management (CRM), I am a passionate and driven leader who thrives on delivering innovative and impactful solutions for clients across various industries. I have a strong background in engineering and marketing technology, which enables me to understand the technical and business aspects of loyalty and CRM platforms. As the Vice President of Business Development at Kobie Marketing, I am responsible for driving the growth and expansion of the company's loyalty and CRM offerings in the North American market. I am motivated by the company's mission to create meaningful and lasting connections between brands and customers, and I value the collaborative and diverse culture of the team. I bring a unique perspective and experience to the table, having worked with some of the leading loyalty and CRM providers in the industry, as well as with global clients in different sectors.Prior to joining Kobie Marketing, I was the Senior Vice President of Loyalty at Capillary North America, where I led a global team of 38 individuals who supported the loyalty business unit in the region. I had the P&L responsibility for $12.9M annual revenue, and I sold, built, and grew the #1 client in the company. Some of the major clients I worked with include Dell, Nestle-Purina, NASCAR, Sunoco, John Deere, Church’s Chicken, and Budweiser. I also played a key role in growing the startup from $600K in revenue annually to $10M in revenue annually, and in building a company of 52 employees from the 2 employees when I started. I leveraged my skills in manufacturing process improvement, marketing technology, and CRM to deliver customized and scalable loyalty and CRM solutions that met the needs and expectations of the clients. I also established and maintained strong relationships with the clients, partners, and stakeholders, and ensured the quality and timeliness of the projects.