Jaime Dorn Email & Phone Number

Atlanta, Ga, Us

Madison, Wisconsin, United States

Los Angeles, California, United States

•Partnered with cross-functional teams, including Sales, Customer Success, Support, Marketing, and Product to establish effective feedback loops, drive implementation, and ensure clear communication regarding product updates, releases and marketing initiatives. •Developed and delivered high-impact course content, including instructor led training materials, eLearning videos, and self-directed learning modules for Enterprise, Agency and Commercial customers.•Maintained accurate customer notes in the CRM Salesforce, followed up with customers after enablement sessions, and monitored training success through implementation.•Evaluated and interpreted data to determine the effectiveness of learning solutions.•Analyzed, designed, and facilitated our onboarding curriculum for new hires across all departments including Sales, Customer Success, Support, Marketing, People and Culture, and Product, ensuring a smooth transition and comprehensive training program, increasing employee confidence and product knowledge, while reducing onboard to job function timelines. •Created and tracked learning initiatives within an LMS, where employees accessed new and ongoing learning content.•Spearheaded a Certification Program for Partner/Agency Clients, assessing their product knowledge and solidifying partnerships, on time and within budget.

Rochester, New York, United States

•Analyzed learning needs for 25+ learners using assessment and data to identify and close learning gaps by 60%.•Achieved desired business outcomes by designing and delivering high-impact, instructor-led presentations, that creatively met standards of quality on time and within budget.•Collaborated with stakeholders, project sponsors, and subject matter experts (SMEs) to develop large-scale learning solutions, tailored to client objectives and differentiated for learning needs.•Evaluated and interpreted data gathered from formative and summative assessments to determine the effectiveness of learning solutions.•Revised existing courses, deliverables and eLearning documents as needed to ensure alignment to company goals, objectives, and industry standards.•Managed presentation content and assessment data in the Learning Management System (LMS) Infinite Campus and PowerSchool and ensured accuracy of documented material.•Identified a systematic plan to support the lowest 15% of the learner population to meet and exceed company-wide goals.

Virginia, United States

•Applied adult learning theory principles to plan, coordinate, and deliver a train-the-trainer event on current best practices in mathematics, in order to increase learner knowledge acquisition. •Worked collaboratively within the department and cross-functionally to ensure consistency in curricula and alignment with organizational goals.•Created deliverables such as slide decks, job aids, and interactive games using authoring tools such as Google Suite, PowerPoint, and SMART Technologies. •Crafted and organized instructional courses that were clear, detailed and precise. These plans were scaffolded to support all students including English Language Learners (ELL), gifted learners, and struggling learners.•Demonstrated the ability to multitask when planning and organizing instructional content. Consistently showed flexibility, precision and time management skills, including project planning, in order to ensure the team was meeting deadlines and quality standards.

Master Of Science - Ms, Literacy And Special Education-Summa Cum Laude, 4.0

Bachelor Of Science - Bs, Elementary Education And Teaching, 3.4

Activities and Societies: Kappa Delta Pi, Alpha Phi Omega, Swimming.