Jason Doss Email & Phone Number

Supporting Cisco's multitude of wireless platforms including IOS-XE, AirOS and IOS WLCs by troubleshooting and resolving complex and urgent wireless and LAN based issues for some of the largest worldwide businesses, hospitals and educational environments.Guiding users though the processes of creating and deploying CIsco's Wireless based solutions to ensure maximum value is created through the utilization of the 802.11 spectrum, and wireless medium.Using a protocol level… Show more Supporting Cisco's multitude of wireless platforms including IOS-XE, AirOS and IOS WLCs by troubleshooting and resolving complex and urgent wireless and LAN based issues for some of the largest worldwide businesses, hospitals and educational environments.Guiding users though the processes of creating and deploying CIsco's Wireless based solutions to ensure maximum value is created through the utilization of the 802.11 spectrum, and wireless medium.Using a protocol level understand of Wireless technology to creatively identifying software and configuration errors with a methodical troubleshooting approach. 2 years of serving as a mentor and educator for the newest members of our team, as well as other worldwide theaters. Ensuring that team members are well versed with the technology and tools to understand and troubleshoot the complexities of wireless technology. Show less

Research Triangle, North Carolina

Currently supporting the entire gambit of Cisco Wireless networking in the TAC.

Raleigh, North Carolina

• Implementation and installation of Cisco based wireless networks nationwide, including the configuration of Cisco 5508 and 7500 WLCs, 2602 and 3502 APs and WGBs, as well as 2950 and 2960 switches.• Utilization of Cisco Prime Infrastructure with Cisco hardware and Splunk to offer top tier wired and wireless troubleshooting of multiple host devices for one of the world's largest networks.• Optimization of wireless coverage to account for interference, needed bandwidth, and receiver… Show more • Implementation and installation of Cisco based wireless networks nationwide, including the configuration of Cisco 5508 and 7500 WLCs, 2602 and 3502 APs and WGBs, as well as 2950 and 2960 switches.• Utilization of Cisco Prime Infrastructure with Cisco hardware and Splunk to offer top tier wired and wireless troubleshooting of multiple host devices for one of the world's largest networks.• Optimization of wireless coverage to account for interference, needed bandwidth, and receiver sensitivity to offer flawless wall to wall coverage.• Management between multiple information systems, including CPI, WLCs, Splunk, ServiceNOW and IPAM, in addition to multiple databases. Show less

Raleigh-Durham, North Carolina Area

• Provide troubleshooting support for XtremIO and Cisco production data center equipment• Perform install, upgrade, replace, server devices and network components• Diagnose and repair server errors, infrastructure, and network devices• Rack servers and other network hardware within a production data center environment• Resolve internal trouble ticket requests• Imaging of network configuration on Linux based operating systems• Follow and teach cabling and organizational… Show more • Provide troubleshooting support for XtremIO and Cisco production data center equipment• Perform install, upgrade, replace, server devices and network components• Diagnose and repair server errors, infrastructure, and network devices• Rack servers and other network hardware within a production data center environment• Resolve internal trouble ticket requests• Imaging of network configuration on Linux based operating systems• Follow and teach cabling and organizational standards• Decommission of old hardware and destruction of inoperable hard drives Show less

Chapel Hill, Nc

• Lead 2 teams of 5 people to efficiently offer excellent cleaning service• Created great personal and professional relationships with 200+ clients• Managed the scheduling logistics of a dozen to two dozen clients daily• Learned a working and proficient Spanish vocabulary

Raleigh-Durham, North Carolina Area

Mebane, Nc

Bachelor'S Degree, Cloud Computing

Education record