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Jean Denis Pierre Louis is listed as Desktop Services Technician at Alera Group, Inc., a company with 1634 employees, based in Kemah, Texas, United States. AeroLeads shows a matched LinkedIn profile for Jean Denis Pierre Louis.
Jean Denis Pierre Louis previously worked as IT Support Technician at Willits Technologies, Inc. and Material Handler at Frito-Lay. Jean Denis Pierre Louis studied at Infotech Learning Center.
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Experienced IT support specialist known for delivering efficient solutions and enhancing user satisfaction. Skilled in resolving 80+ support tickets weekly with high first-contact resolution rates, ensuring smooth and responsive service for end-users. Proficient in troubleshooting, asset management, and IT documentation with tools like Kaseya and IT Glue, ensuring seamless hardware, software, and licensing support. Demonstrated expertise in onboarding processes, software licensing, and disaster recovery, with a focus on proactive measures to maintain robust IT operations and data security.
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A career timeline built from the work history available for this profile.
~Enhanced user productivity for 180+ companies by managing hardware, software, licensing, and mobile devices, ensuring seamless functionality and connectivity. ~Resolved technical issues via Microsoft Teams, phone, and remote support using Kaseya for ticketing, efficiently diagnosing and implementing solutions to improve user satisfaction. ~Streamlined.
Houston, Texas, United States
~Assumed dual roles as IT Support Specialist and Customer Success Specialist within three months, managing customer relationships, leading onboarding, resolving escalated issues, and delivering tailored service presentations. ~Efficiently managed licenses and subscriptions for a user base of over 500 employees, optimizing resource allocation and ensuring.
Rosenberg, Texas, United States
~Implemented troubleshoot solutions maintaining 14 forklift’s zebra computers saving over $42,000. ~Conducted weekly inventory audits increasing department budget by over $30,000.
Newburgh, New York, United States
~Performed preventative and schedule maintenance on front loaders, Humvee, and Ford trucks. ~Supervised quality assurance program: on-site evaluations, internal audits, and customer surveys. ~Resolved complaints including researching information, implementing resolutions, logging incident reports, and scheduling follow-ups. ~Managed team of 30 + airmen /.
Other employees you can reach at aleragroup.com. View company contacts for 1634 employees →
Linda M. Britt
Colleague at Alera Group, Inc.
Midland, Texas, United States, United States
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Steve Felker
Colleague at Alera Group, Inc.
Deerfield, Illinois, United States, United States
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BC
Bryannon Casas
Colleague at Alera Group, Inc.
Dalzell, South Carolina, United States, United States
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LA
Lisa Allen
Colleague at Alera Group, Inc.
Pittsford, New York, United States, United States
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LH
Lindsey Harber
Colleague at Alera Group, Inc.
Tulsa, Oklahoma, United States, United States
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Emma Brunzell
Colleague at Alera Group, Inc.
Chicago, Illinois, United States, United States
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Matthew Hanson
Colleague at Alera Group, Inc.
Los Angeles Metropolitan Area, United States
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Brooke W.
Colleague at Alera Group, Inc.
Baltimore, Maryland, United States, United States
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PJ
Pam Johnson
Colleague at Alera Group, Inc.
Tacoma, Washington, United States, United States
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SM
Sejal Mody
Colleague at Alera Group, Inc.
Bath, Pennsylvania, United States, United States
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Completed training: Network+ | Security+ | Cloud+ | ITIL v4 Foundation | Linux+
Quick answers generated from the profile data available on this page.
Jean Denis Pierre Louis works for Alera Group, Inc..
Jean Denis Pierre Louis is listed as Desktop Services Technician at Alera Group, Inc..
Jean Denis Pierre Louis is based in Kemah, Texas, United States while working with Alera Group, Inc..
Jean Denis Pierre Louis has worked for Alera Group, Inc., Willits Technologies, Inc., Frito-Lay, and United States Air Force.
Jean Denis Pierre Louis's colleagues at Alera Group, Inc. include Linda M. Britt, Steve Felker, Bryannon Casas, Lisa Allen, and Lindsey Harber.
You can use AeroLeads to view verified contact signals for Jean Denis Pierre Louis at Alera Group, Inc., including work email, phone, and LinkedIn data when available.
Jean Denis Pierre Louis studied at Infotech Learning Center.
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