• Delivered multiple Robotic Process Automation (RPA) solutions through all stages of the SDLC in both Waterfall and Agile environments using Scrum by working closely with product owners, developers and change management teams.• Managed resourcing by using a mix of onshore, offshore and external contractors and managed budgets and forecasting on projects.• Facilitated Scrum ceremonies including sprint planning, daily stand ups and sprint retrospectives.• Managed delivery and prioritization of requirements using Jira.• Facilitated workshops with business stakeholders to develop business requirements and produce ‘As Is’ and ‘To Be’ process maps that adhere to BPMN standards.• Documented business requirements as Agile User Stories and documented acceptance criteria. • Established effective working relationships with clients in financial services and the private sector.• Delivered training and provided additional mentoring to successfully upskill colleagues on RPA and Scrum.

• Performed a client project simulation that focused on system implementation.• Developed a technical solution that was supported by Amazon Web Services.• Developed a strong understanding of Amazon Web Services, SQL and Python.

• Facilitated sessions with business stakeholders to understand business requirements. • Responsible for design and deployment of a Customer Relationship Management solution.• Delivered training and additional support to colleagues across Europe.