Juan Daniel Ramírez Email & Phone Number

With over three years of professional experience in the financial messaging field, I serve as a Product Business Analyst. During my time in this role, I have honed key skills such as requirement gathering and effective communication with stakeholders.My focus is on understanding customer needs and translating them into effective solutions for product development. I have actively worked with agile methodologies, especially Scrum, to ensure timely and quality project delivery, managed using JIRA.Previously, I had a successful experience in the HelpDesk area, where I consolidated my ability to manage customer relationships, leadership, and problem-solving skills. During this time, I used tools like JIRA for case tracking and management.My combined experience in both roles has provided me with a comprehensive understanding of the product lifecycle and prepared me to tackle complex challenges with confidence and efficiency. I am committed to continued professional growth and to contributing to the success of the projects in which I participate as a Product Business Analyst.Additionally, as a bilingual Software Engineering student (English-Spanish), I have knowledge in programming languages such as Java and Python, basic concepts of databases, especially in SQL, and project management in software products.