Jonathan Driscoll Email & Phone Number

Springfield, Massachusetts, United States

• Manage a case load of over 150 clients, providing a combination of digital literacy training and devices to increase internet connectivity
• Responsible for all program reporting including outcomes, number of devices provided, and population statistics for clients served
• Research community partners and establish relationships to connect with clients who would benefit from services
• Maintain detailed notes in EHR system to keep providers informed of client’s status

Williamstown, MA

• Maintain database of 100,000 customers and leads, ensuring data accuracy and deliverability
• Analyze current subscriber list to determine ideal customer profile for sales and marketing
• Create marketing emails for promotions and monthly newsletters

• Created ideal attendee profile and used ZoomInfo and LinkedIn Sales Navigator to find prospects for sales team
• Tracked marketing statistics, attendee profiles and revenue for each event while managing a $100,000 yearly marketing budget
• Increased efficiency by implementing project management software and conference trackers for each of the company’s 6 yearly conferences and additional trainings
• Designed email, LinkedIn and postal marketing campaigns

Easthampton, Massachusetts, United States

• Managed inventory of 50 new production radio tube products with $75,000 in monthly orders
• Prepared an average of 100 orders for shipping daily
• Trained and supervised team of employees to ensure proper procedures were followed

Hartford, Connecticut Area

• Answered approximately 100 calls daily and completed detailed call reports for each call
• Explained life insurance and short-term disability regulations to callers while adhering to HIPAA and company compliance regulations