James Shattuck Email & Phone Number

Atlanta, Georgia, Us

New York, Ny, Us

Built and managed a Quality Assurance Engineering/Release team for a multi-platform booking and client application.Reduced release test time from multiple days for regression with numerous to under 24 hours.Optimized and automated release process into CICD Pipeline.Presented regularly on the Quality Metrics to Operations and Executive team.Established high ROI Toolsets and Quality Metrics to create data informed testing methods and test plans.

San Francisco, California, Us

Built and managed a QA/QE/SRE/Tools/DevOps team from scratch, working on multi-platform frontend applications, and backend tools.Built test documentation from scratch for a new product pivot and built regression cases for extant systems. Documented and migrated them into a test case management toolset providing transparency and consistency in testing.Automated company deploys into CI.Established Quality metrics and KPI’s for product development information, looking at test and code fragility and risk.Implemented automated QA for front-end dashboard and API testing, Established 90% test coverage for other systems.Released a re-vamped admin toolset, LogRocket, Sentry, and other tools to the development, support and design ecosystem, Reduced escaped p0 Hotfix bugs to zero and maintained.Integrated QA into the design and development planning processRan testing audits on fragility and comprehensiveness of current running tests through all owned systems.Built-in stronger release management protocols into regular deploys.Reduced AWS Cost spending through proper cloud management.Reduced and standardized release cadence time with automation, LOE analysis, Standard test coverage and testing, and RBT methods.

Minneapolis, Mn, Us

Remotely managed the Quality Assurance Engineering and DevOps teams for a web-based SaaS application that provided financial and repair service tracking, and other functionality to auto dealerships around the USA.Hired 2 automation QE and mentored a team of 12 manual testers onto Automation and QE tracks.Reduced release test time from 7 days for regression to 3 hours for Risk-based release suite.Migrated scattered test documentation into cohesive and organized cloud-based case management tool, Testrail.Set up a release review process to decrease escaped issues and hotfixes, from 3-4 hotfixes with over 20 issues at my start, to 0 hotfix issues for 3 months by my exit.Established a test automation framework and process for GUI and back-end testing covering the full scope of the release test suite and 25% of the known regression cases.Reduced AWS spending by 93k yearly through review of active instances, savings plans utilizing RIs, and review of used systems.Implemented Test automation and static code analysis into the CI/CD process on builds with Azure DevOps.

West Middlesex, Pa, Us

Remotely managed the Quality Assurance Engineering and DevOps teams for a web-based SaaS application that provided financial and repair service tracking, and other functionality to auto dealerships around the USA.Hired 2 automation QE, and mentored a team of 12 manual testers onto Automation and QE tracks.Reduced release test time from 7 days for regression to 3 hours

San Francisco, California, Us

Acquired by CoinbaseManaging QA/QE team working on multi-platform frontend and storefront tools.Built out test documentation for new product pivot and built regression cases through full development cycle.Automated company deploys into CI.Established Quality metrics and KPI’s for product development.Implemented automated QA for front-end dashboard and API testing, Established 90% test coverage for other systems.Hired internal QA and QAE team.Reduced escaped p0 Hotfix bugs to zero and maintained for over 10 months.Integrated QA into design and development planning processRan testing audits on fragility and comprehensiveness of current running tests through all owned systems.Built in stronger release management protocols into regular deploys.

San Francisco, Ca, Us

Managing Quality Assurance and AWS/Azure Ops team. Built out documentation and implemented company wiki to store company knowledge.Automated company deploys into CI.Established Quality metrics and KPI’s for product development.Implemented, created and enforced documented test plans for manual testing in a cloud solution.Redefined criteria to reduce hotfix and critical tickets impacting developer sprint cycles. Added hotfix Postmortem process.Set and established Product Requriment Documentation through product team to set acceptance criteria for product development.Established testing audits on fragility and comprehensiveness of current running tests through all owned systems.Implemented automated QA for front-end dashboard, API, Data Integrity and Load testing methods increasing coverage.Hired internal PM, QA and QAE team, managed distributed team of over 40 employees internationally.

San Francisco, California, Us

Hired and rebuilt a skeleton QA team into a functioning group of testers, QA engineers and automation engineers and introduced new QA process around functional, regression and product testing.Managing a QA team covering 5 engineering pods and disciplines, including a web dashboard, Mobile SDKs for Unity, Air, iOS and Android, and Ad Server/Ad relevance departments.Worked with DevOps to restructure development environments to allow for greater scope of testing to be done before production, against mock databases rather than production streams.Mapping out the system architecture to create a baseline spec to test against.Architected a QA Automation plan, hired the team to script it, established milestones for implementation and managed team through its implementation into the CI systems.Managing QA budget and resources for test devices, tools and software to provide the most efficient and expanded coverage across supported platforms and OEMs.QA resourcing and point of contact for Engineering and Product teams for spec review, test plans and QA needs.Researched and implemented a unified cloud solution for testing suite documentation.Created and implemented a solid triage and risk system to better identify at risk deployments and releases or features.

Victoria, British Columbia, Ca

Victoria, British Columbia, Ca

As the Mobile Quality Manager, I was in charge of ensuring success of all our mobile and gaming titles on as many applicable platforms as possible and ensuring top notch quality and compliance with feedback and requirements from Platform partners, and establishing successful new partnerships for the company.Job Duties included:Managing QA budget and resources for test devices, tools and software to provide the most efficient and expanded coverage across supported platforms and OEMs.Managed QA testing and QA Engineering groups across 5 product teams.Managed quality across multiple titles using varied engines from an iOS and Android native, to Unity and Unreal 4.Maintained an inventory of mobile devices for the company, including provisioning and distribution.Apple and Google Developer Portal administrator and managerEstablished and maintained feedback loop between external partners and game teams.

San Francisco, California, Us

Bellevue, Wa, Us

Los Angeles, Us

Ad Ops Technical Group

Irvine, California, Us

Redwood City, Ca, Us

Tokyo, Jp