Jessica Sias Email & Phone Number

Experienced Learning & Development Coordinator with a passion for continuous learning and growth. Proven track record in designing and delivering effective training programs in Operations. Strong organizational and project management skills. Effective communicator with ability to engage employees at all levels. Skilled in conducting task analysis, creating Standard Operating Procedures (SOPs), and tracking training completion. Proactive in evaluating training programs/trainers and making recommendations for improvement.

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  Training & Operations Process Specialist

  Switch

  Jan 2023 - Present - United States

  Key Skills:* Learning & Development* Operations Training Programs* Project Management* Task Analysis & SOPs* New Hire Onboarding * Training Completion Tracking* Communication* Training Evaluation & ImprovementExperience:* Proven experience in designing and delivering training programs in Operations, fostering continuous learning and growth.* Demonstrated ability to lead projects from inception through completion, ensuring efficient and effective training initiatives.* Strong organizational skills in scheduling, logistics, materials preparation, and tracking of training completion.* Effective communication with all levels of employees, delivering engaging and informative training programs.* Conducted task analysis and created SOPs for training purposes, ensuring accuracy and alignment with organizational goals.* Facilitated New Hire processes for a positive onboarding experience.* Implemented a system for tracking training completion and evaluating training effectiveness.* Attended and contributed to Management Team meetings, providing insights and recommendations on training initiatives.

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  University Of Nevada-Las Vegas

  Bachelor Of Arts - Ba