Jashandeep Singh Email & Phone Number

Mclean, Virginia, United States

Mclean, Virginia, United States

• Conduct analysis of Quality Gates and account hygiene before providing approval for changes being implemented on the Goldfield and Brownfield Platforms.
• Communicate with customers and stakeholders about the expectations from the Platform and Infrastructure Change Control Board.
• Create interactive checklists and graphs to present metrics and upcoming compliant/ noncompliant changes
• Tracks vulnerabilities of Application Teams assist with coordinating the filing of exceptions or plans for remediation
• Reports metrics and status of account hygiene for Application teams within our division to the Senior Vice President in weekly meetings
• Collaborate with teams across the P&I division to support vulnerability management efforts by providing guidance on identifying, assessing, and addressing security vulnerabilities. I assist in coordinating remediation.

Manassas, Virginia, United States

• Installed, configured, updated, and maintained software applications for MAC and Windows computers in an enterprise computing environment, ensuring smooth operation and optimal performance for workstations.
• Utilized an IT Service Management system for documenting and managing incidents and service requests, maintaining accurate records, and achieving an average incident resolution time of hours.
• Performed updates of assets in the Inventory Management system, including workstations, monitors, printers, and other IT assets, ensuring an up-to-date and well-organized inventory.
• Conducted testing on new and existing products and services, providing valuable feedback and recommendations based on thorough analysis, resulting in 20% improvement in product quality and user experience.
• Imaged computers and replaced existing equipment as needed, efficiently managing hardware upgrades and replacements, minimizing downtime by 15%.
• Spoke directly with clients that needed help troubleshooting website and services.

Reston, Virginia, United States

• Proposed improvements as a trusted resource with cybersecurity technologies.
• Provided well-received assistance for the ADR and AVO products, organizing and consolidating information in a fast-paced, deadline-focused workplace.
• Work on www.RighIT.com website and review verbiage for Cyber Security Solution Offerings.

Reston, Virginia, United States

• Scheduled and supported meetings, communicated with clients, arranged interviews, and demonstrated a superb work ethic under heavy workloads.
• Work on SAP’s Fieldglass system to add consultants against various jobs.
• Do Margin calculations for Billable consultants.

Bachelor Of Science - Bs, Information Technology

● Relevant Coursework: Applied Cyber Threat Analysis; Computer Crime; IT Project Management; Data analytics; Data & Web Design; Operating.

High School Diploma

Activities and Societies: track and field, and football