James Stephens Email & Phone Number

Corvallis, Oregon

Eugene, Oregon Area

• Conducted security mediation tasks in support of the integration of acquired company infrastructure. • Supported/trained ~100 users on methodologies and processes for new company standard applications. • Performed updates, upgrades and replacements of hardware and software systems. • Provided complete documentation for existing users and upstream corporate support groups. • Maintained single site domain in mixed system environment and assisted in integration with corporate IT.

Portland, Oregon Area

Various small projects - PC support, network troubleshooting, etc

Hillsboro, Or

• Served as Lab Administrator for multiple validation labs and administered the system/network infrastructure in a mini data center environment for upwards of 500 physical/1000+ virtual servers. • Built and maintained hundreds of desktop and server systems and network configurations to mimic customer scenarios for use in the validation labs. • Assisted in the creation of quarterly and annual budgets, and conducted ongoing tracking for over $500,000 of project expenditures. • Researched and procured memory, processors, hard drives, adapters cards, and other components for tens of thousands of systems. • Maintained online inventory system to support corporate tracking and audits of HVI and IP items. • Conducted interviews and training of dozens of interns, contractors, and co-workers. • Supervised up to 5 contract workers at a time – project work, time card approval, time off/vacation, hiring/termination, reviews, scheduling. • Designed and coordinated 6 different lab infrastructure relocations/expansions for multiple groups involving hundreds of systems and people. • Led and participated in validation projects tracking milestones, progress, and adherence to schedule. • Coordinated defect submissions and resolutions using a variety of defect management systems. • Evaluated various hardware configurations to ensure compliance with OS certifications and software licensing requirements. • Worked with clusters and virtualized environments using various versions of Windows, Linux, and VMWare. • Identified system defects to determine root cause and viable solutions or a temporary workaround. • Created test plans, reports and documentation of testing procedures, and results for use by management, development, and evaluation teams. • Reviewed and edited hundreds of reports, papers, manuals and online help files for grammar, format, clarity, and completeness.