At Zoom, my leadership steers the technical strategy and development of customer-facing applications, serving a vibrant community of over 5 million active customers. With a keen focus on SaaS and cloud architecture, my expertise has been instrumental in Zoom's seamless integration with LLM and major platforms like Google and Amazon, enhancing our service offerings and customer satisfaction.Collaborating with teams across Product, Design, and Service Engineering, we've achieved significant technical milestones. My approach—rooted in agile methodologies and software development best practices—has not only scaled our applications but also cultivated a synergy across engineering teams, all while managing a high volume of API transactions to ensure robust, scalable, and reliable software solutions.