- Developed and maintained a real time reporting solution presenting metrics and qualitative analyses that improved data transparency and insights. [Customs & Border Protection] - Launched an internal self-assessment program for 10+ systems that incorporated training sessions, weekly status meetings, and quality control validation reviews. [Customs & Border Protection]- Built an automated workflow process to populate small business financial data for 100+ workbooks and reduced an… Show more - Developed and maintained a real time reporting solution presenting metrics and qualitative analyses that improved data transparency and insights. [Customs & Border Protection] - Launched an internal self-assessment program for 10+ systems that incorporated training sessions, weekly status meetings, and quality control validation reviews. [Customs & Border Protection]- Built an automated workflow process to populate small business financial data for 100+ workbooks and reduced an estimated 25 working days to an actualized 6 working days. [Deepwater Horizon] Show less

• Projected marketing campaign ROI's for social media platforms (Facebook, Twitter, LinkedIn), television networks and radio stations. Recommended firm-aligned solutions to the Marketing Director based on the findings. • Analyzed local market consumer insights utilizing the Nielsen Scarborough platform to develop a strategic marketing roadmap that was delivered to the Marketing Director.• Developed tailored Excel interfaces by actively gathering requirements and use cases… Show more • Projected marketing campaign ROI's for social media platforms (Facebook, Twitter, LinkedIn), television networks and radio stations. Recommended firm-aligned solutions to the Marketing Director based on the findings. • Analyzed local market consumer insights utilizing the Nielsen Scarborough platform to develop a strategic marketing roadmap that was delivered to the Marketing Director.• Developed tailored Excel interfaces by actively gathering requirements and use cases fromsix regional buyers, providing users with real time and actionable data. Show less

A full service student furniture rental company. • Created demand for a furniture rental service that required an investment of $15,000+.• Developed a financial analysis and marketing plan to assess financing and market demand.• Presented and introduced Terpiture’s business model at Pitch Dingman 2013 in front ofaccredited judges who provided encouraging feedback.

• Exceeded store revenue goals every quarter. Sold over $35,000 + in products per month.• Successfully multitasked by managing workload and customer volume in a fast paced and demanding environment.• Led training workshops to educate customers on various product lines and features by catering 
training sessions to individual users.

• Gained expertise in product offerings and daily processes to effectively exceed monthly goals to drive new accounts.• Analyzed customer financial needs by utilizing account information provided and discovering any potential needs in the short term. • Displayed high level of detail, attentiveness and accuracy by consistently maintaining perfect cash till.

• Effectively communicated with the three major service providers to resolve customer issues.• Attained top tier recognition in sales within the first 2 months of employment.• Successfully used effective sales inquiries to identify mobile products and services to meet customer requirements.

• Processed order transactions and developed strong customer relationships • Prepared and Assembled specific customer dishes in a fast paced restaurant • Up-Sold additional dishes to generate sales