John Dudas Email & Phone Number

Defiance, Ohio, United States

Tecumseh, Michigan, United States

Providing technical expertise to businesses by offering managed services, project management, security, hardware, and cloud hosting solutions to solve the technical needs of small businesses everywhere.

Michigan, United States

Open to Technology Consulting opportunities. Fiserv, Sage, Microsoft, General Technology concerns and questions.

St Johns, Michigan, United States

Adrian, Michigan, United States

Chelsea, Michigan

I led an Informatics Coordinator and directed information systems activities, including infrastructure administration and technical projects, for the MI-based retirement community management company.Notable highlights include: Communicated with senior executives, division managers, department leaders, and general staff to inform future technical projects and direct daily IT functions. Managed vendor relationships, products, and services to analyze and implement system improvements for new projects and routine technical support issues. Implemented a PC-refresh plan leveraging vendor purchase breaks realizing an annual savings of 20% in hardware costs. Diagnosed help desk trouble ticket trends to better direct support resources, including vendor and internal staff methods. Authored documentation to establish a Technical Steering committee in collaboration with the executive team. Prepared IT budgets and managed technology expenses. Provided technical advisement for projects, including a Wi-Fi cell phone system and negotiated with AT&T, Comcast, and local phone technicians on contracts and installation timeframes.

Toledo, Ohio Area

I oversaw the IT team and managed network infrastructure and activities for the Toledo-based bank.Notable highlights include: Advised executive management on technical trends and internal issues and provided audit response updates. Researched and selected solution vendors to ensure efficient and effective application of 3rd-party solutions. Directed network user activities, including Exchange server profile management and user application access to cloud provider, leveraging VMWare console management.

Jackson, Michigan Area

I led a team of network engineers and administrators, technical leads, and help desk personnel and directed technical strategy and implementation for the MI-based credit union.Notable highlights include: Developed IT strategy, including technical vision and compliance with regulatory guidelines, and implemented project management methodologies to define, set expectations for, and further technical projects. Championed pursuit of business growth opportunities by recommending a core conversion to a more robust technical solution. Analyzed and streamlined operational processes and mapped business needs to an IT owner to improve user experience and enhance internal and external department satisfaction levels. Developed and managed an IT budget with a $1.3M annual spend. Managed a Hyper-Convergence installation project leveraging Simplivity to reduce backup recovery times by ~80% and data center server space requirements. Implemented a PC-refresh plan to replace hardware every 36 months leading to better workstation uptime and the leveling off of hardware expense to $40K annually. Reviewed vendor performance and, ultimately, found a better solution, including the addition of network monitoring to maximize cybersecurity awareness, thereby increasing the network speed and consistency and reducing costs $60k annually.

I led a 9-member staff, including IS managers, network engineers, and help desk specialists, and oversaw IT projects and activities for the bank holding company.Notable highlights include: Advanced through the company in a series of progressive positions leveraging skills in leadership, organizational development, and project management. Managed an IT budget of $1.7M annual spend ensuring strict adherence and a <2% variance. Implemented hardware and software application upgrades reducing data center processing times from 8 hours to 20 minutes. Collaborated with business units in creating technology solutions and driving large-scale implementation and upgrade projects. Rebuilt and implemented the vendor management program in compliance with FDIC audit requirements. Managed the core conversion from Unisys hardware to an IBM-based system on a FISERV vendor platform. Implemented new solutions eliminating manual processes and saving $50K annually in staff salary.

Computer And Information Sciences And Support Services

Master Of Business Administration - Mba, Business

Completed MBA September, 2009.

Bachelor Of Arts - Ba, Business Management