Software Tester / Support Engineer
CurrentExecute thorough software testing, identifying and documenting bugs using both automated and manual methodologies to ensure product excellence.Provide prompt, expert technical support, resolving complex software issues to maintain high customer satisfaction levels.Maintain precise testing records and produce detailed reports on software defects and resolutions to support development team efforts.Regularly update and refine testing procedures, adopting new technologies and methods to enhance efficiency and effectiveness in detecting software issues.