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Hi, my name is JasonPassionate about creating stellar user experiences and solving difficult business challenges. Currently, working for an awesome company fundamentally changing the way homeowners upgrade their home comfort systems. I love taking an old way of doing things, researching it, and building something rooted in improving it. Experience includes Sales Management, Retail (Big Box & Boutique), Point-of-Sale Financing, FinTech, Home Improvement Industry, New Market Launches, Customer Engagement, Sales Process & Optimization.🚀 3x Startup Sales Leader - Designed, built, and managed dynamic, multi-department sales teams for Synchrony Financial, Renovate America, and Mosaic comprised of Business Development Representatives, Sales Development Representatives, Account Managers, Regional Sales Managers, and the corresponding multi-tiered management teams. Emphasis on FinTech mobile point-of-sale applications and B2B and B2B2C.🏋️♂️ I've hired trained over 500 Salespeople bringing over $250MM in revenue spanning the FinTech, Financial Services, In-Home Services, and Retail space. My specialty is "finely tuning sales talk tracks around customer known and unknown needs, compliance-approved sales scripting/collateral, and making sales in an efficient and caring way."📈 3x Sales Process Architect - Architected Sales Processes for Lead and Account engagement strategies. Utilized LEAN and Agile frameworks to improve using data gleaned from using technology (product usage data, Salesforce), persona trend analysis (Salesforce), and customer/client feedback (survey, Salesforce, employee).15+ years of experience building and managing high-performance sales and channel teams, leading cross-functional projects, enhancing collaboration, and consistently outperforming sales goals.
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Vice President Of ProductsComfort ConnectChicago, Il, Us
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Vice President Of ProductsComfort Connect Feb 2022 - PresentGreater Chicago Area -
Vp - Inside SalesService 1St Financial Feb 2021 - PresentGreater Chicago Area
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FounderGvd Llc Nov 2020 - PresentGreater Chicago AreaThe COVID-19 pandemic has necessitated businesses who typically operate primarily in-person for sales processes, account management, and customer success to adapt their business functions to this new "remote" environment and even try doing these over the phone instead of relying on in-person activities. This pandemic poses a massive problem because even though you can do many things over the communication channels of phone, email, text, webinar, etc. It requires a different approach, even technology investments, to get things done on par with your pre-covid business practices. That's where I come in. I have spent the past five years adapting in-person selling strategies to digital methodologies such as phone, email, text, webinar, survey, etc. That included creating a complementary structure that pairs centralized and de-centralized resources and created a stand-alone inside sales system to more cost-effectively penetrate your book of business with a similar result and a reduced cost. I offer the following services based on what you feel most necessary to drive growth throughout these turbulent times. 1) Value Proposition Development/Review2) Customer Acquisition Strategy Development/Review3) Sales Team Structure Development/Review4) Sales Framework Optimization
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Co-FounderGrace Duval, Llc Jan 2020 - PresentUnited States
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National Sales Leader & Site Operations LeaderMosaic (Joinmosaic.Com) Oct 2018 - Feb 2020Phoenix, Arizona Area -
Vice PresidentRenovate America Aug 2017 - Oct 2018San Diego, California -
Avp, SalesSynchrony Financial Sep 2015 - Aug 2017Charlotte, North Carolina AreaSelected to launch and lead Synchrony Financial's Retail Card Platform Inside Sales Team supporting 3+ Fortune 50 clients with 17,000+ retailer locations spanning the United States and Canada totaling over $12B in loan receivables.Responsible for sales cycle and sales rep development including new channel integration, go-to-market strategy, and training materials for field and inside personnel.Lead cross-functional team to develop sales rep two year training and development roadmap including formal classroom training, E-learning development, real-time feedback and digital tools.Spearheaded redesign of sales tools including Salesforce.com objects for client teams, client specific KPI development, and tracking mechanisms leading to more efficient logging of interactions and improved analytics.Empowered my team to deliver over 1000% app growth YoY for contacted sites and 65% net credit sales growth YoY. -
Market ManagerSynchrony Financial Aug 2013 - Sep 2015Washington D.C. Metro AreaManage Synchrony Financial's consumer finance account with Wal-Mart consisting of 115 Stores in Virginia, Maryland, Washington D.C., Delaware, and Pennsylvania (Philadelphia Metro Area). - Improved portfolio sales performance 15% (+$8M) over one year by building and leveraging relationships with Region-, Market-, and Store-Leaders and influencing their focus points and decision making skills to maximize their profit potential.- Increased Region applications 52% (+7,300) over one year by creating urgency in training for Sales Teams and implementing individual sales strategies.- Realized a positive 5 app per store per day lift in stores visited by fostering synergistically profitable relationships with Store Managers and training and building into store personnel on the front lines.- Directed specialized 15-member team to develop and implement regional credit strategy for $6.9 billion Mid-Atlantic Region realizing an improvement in profit of $1.5 million, a cost reduction of $1.2 million, and an overall P&L impact of over $2.5 million in just over half the year.- Selected as one of 5 markets out of 300+ markets nationwide for this 2-month pilot program of a new credit promotion for high performing markets based on employee engagement, ability to train and implement pilot, and obtain positive results.- Chosen by my superior as a Salesforce.com mentor for my unique combination of technical aptitude and inclusive training style. Conducted Salesforce.com trainings for my peers at Team Meetings and I'm the point of contact for my team.- Recognized for Q2 performance with Synchrony Financial Pace Setter Award
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General ManagerBest Buy Apr 2010 - Aug 2013United StatesGeneral Managers serve as the chief orchestrator with accountability for everything within the 4 walls of the store including revenue, profitability, and financial reporting. General Managers are evangelists of the Best Buy brand, a brand that values coaching, mentoring, and growth while empowering employees to serve as a trusted advisor and solution provider for our customers' varied needs. General Managers partner with all areas of the business, with our community partners, and with our trusted vendors to exceed the expectations of our customers.- Orchestrated daily operations for a big box retail store with annual revenues exceeding $55M and a staff of 8 Supervisors and 150+ employees.- Created store and department business plans utilizing customer insight and employee insight, increasing customer satisfaction and their likelihood to return.- Staffed and trained Assistant Managers and Supervisors into productive leaders who utilize their employees to drive profitable growth and exceed department budgets.- Implemented new rollout of Sales Excellence Program, which drove profitability and increased customer satisfaction by 10%.- Recipient of Achievers Award in FY’12 for finishing 28th out of 1200 stores when considering revenue, gross margin, and net operating profit. -
Field Marshal (Market Geek Squad Manager)Geek Squad Jun 2008 - Apr 2010California, Arizona, New Mexico, And El Paso, TxField Marshals provide district- or market-level leadership through decision-making, influencing, and coaching others, and acting as subject-matter experts, while inspiring innovation and focusing on customer satisfaction. They’re responsible for ensuring the delivery of superior customer service, enhancing the employee experience, driving operational efficiency, and growing the business in an effort to support converging technologies.- Facilitated the rollout of new CRM technologies for the Geek Squad Field Teams and provided training sessions for Store and Field Teams from 25 - 100 people.- Brand ambassador for Geek Squad by developing, maintaining, and delivering the personified Geek Squad experience for each and every customer my team interacts with.- Lead team of 160+ employees spanning 4 States- Facilitate the adoption of the Field Services Vision, Mission, and Guiding Principles at all levels within the district/market- Provide all aspects of employee support and supervision in stores and in the field, while working with district leadership to control costs and meet productivity goals- Resolve all customer and employee issues and questions- Address safety concerns and ensure legal and licensing compliance- Participate in training, certifications, and increased proficiencies of team- Follow up with customers to ensure their satisfaction -
Store Leader And Various Other RolesBest Buy Oct 2002 - Jun 2008Chandler, Az; Mesa, Az; And Phoenix, AzResponsible for training, coaching, and developing entry-level employees into profitable sales professionals with the sole purpose of enriching customer experience and created a complete end-to-end solution.- Developed new business plans incorporating employee and customer insight to grow store revenues in excess of $40 million.
Jason Duval Skills
Jason Duval Education Details
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Gilbert Community CollegeGeneral Studies -
Hamilton High SchoolGeneral
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Organizational Leadership
Frequently Asked Questions about Jason Duval
What company does Jason Duval work for?
Jason Duval works for Comfort Connect
What is Jason Duval's role at the current company?
Jason Duval's current role is Vice President of Products.
What is Jason Duval's email address?
Jason Duval's email address is ja****@****ial.com
What is Jason Duval's direct phone number?
Jason Duval's direct phone number is (877) 747*****
What schools did Jason Duval attend?
Jason Duval attended Gilbert Community College, Hamilton High School, Patten University.
What are some of Jason Duval's interests?
Jason Duval has interest in Training New Initiatives, Science And Technology, Computer Programming, Economic Empowerment.
What skills is Jason Duval known for?
Jason Duval has skills like Sales, Customer Satisfaction, Customer Experience, Leadership, Retail, Management, Training, Profit, Strategy, P&l, Coaching, Strategic Planning.
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