Jesus David Vega Abate Email & Phone Number

Nashville, Tennessee, United States

• Experience observing and testing various earthworks projects, including remediation of sinkholes, grading, proof rolling, dynamic cone penetration testing, density field testing, and soil collection.• Assisted over 20+ projects with the inspection of reinforcement steel, wood framing, and testing of various types of normal/lightweight and cellular concrete.

Dartford, England, United Kingdom

• Chased CPT and make sure every order is sent on time.• Cancelations, CTI and GTS solving in K.O outbound.• Implemented a guide searching historical data of every shipment to drive productivity and quality increasing workflow efficiency by 90%.• Audited, identified, and investigated, shipment issues making the corrections needed timely and accurately in orders reducing the waiting time for customer orders to be resolved by 80%.• Resolved 10+ trouble tickets per day through efficient triaging of problems.• Trained 20+ new associates in problem solve process. • Lead the problem-solving process in outbound working with leadership from other departments, escalating issues under policy and procedures.• Audited the inventory accuracy.

London Area, United Kingdom

• Managed quality control guidelines and delivery on time which cut inspection time by 20%.• Supported daily management of department responsibilities, lead meetings, and assign job duties. • Trained 30+ new members on best customer service, food order reception, and preparation.• Helped and continually worked to fully understand the needs of team members and assisted in identifying solutions that meet those needs, which support on peak hours, translation support for foreign members, and cleaning support to accomplish the organization rules and avoid food order delays.• Operated cash register with high accuracy and speed, with a 98% incident-free record.

Tachira, Venezuela

• Supported, planned, and supervised projects to ensure all are built with the highest standards and the right materials.• Maintained hardware performance, network connectivity, and software updates in a company of +200 workers.• Wrote technical reports that included testing protocols, deviation reports, and trend analyses.• Planned engineering architecture and the development of technical standards and interface applications.• Identified and escalated situations that required urgent attention and tracked issues to correct. • Revit system: building structure materials list based on the model built for the project in AutoCAD.• SAP end user project costs data entry: Material list and prices input into the SAP project screen.• Used AutoCAD and creative materials sourcing to cut project costs by 20%.• Performed vendor coordination and managed vendor relationships. Helped drive supplier costs down by 25%.

Tachira, Venezuela

• Troubleshoot Laser Printers, scanners, and HP Laptops, for software and hardware issues. • Laptop provisioning with windows and Linux. • Diagnosed and resolved 20+ computer and printer problems daily.• Built and prepared PC for cryptocurrency mining: hardware requirements analysis for cryptocurrencies, procurement, and installation, coding on Dagger Hashimoto algorithm (Python, C+, and Java) for the Ethereum network. • Installed, setup, and upgraded the Ethernet network which VPN, IPv4, ADSL, and VOIP.• Installed and setup CCTV systems. • Maintained hardware performance, network connectivity, and software updates in a factory of 300+ workers.• Installed, serviced, and upgraded 50+ Windows computers.