• Manage enterprise systems to include MS Outlook, Office 365, Cisco Meraki wireless, Genetec Security, ESXi VM environment, SQL Server Database, NetApp storage, Syspro (ERP)• Responsible for managing IT expenditures and reviewing contracts to ensure best value for service is being provided• Administer system upgrades, configuration changes and security management• Provide direct end user support and training

• Management and training of 5 to 10 soldiers.• Work with and within squads to achieve platoon and company goals• Completed a Radio Jamming Master Gunnery course (Spring 2015) • MOS: 21B, 21N• Operation Iraqi Freedom 3 campaign medal recipient (2005)

• Managed ticketing system and contributed articles to IT Knowledge Base• Provided first level Autodesk and SolidWorks product support• Built server-side licensing and application components for software• Built deployment packages for applications• Worked with vendors to provide quality end user experience for products• Desktop, server, and network support in a multisite, 24/7 production company• Designed and implemented interconnected Autodesk deployment across 9 corporate sites• Setup, deployed, and troubleshot Cisco network hardware/software

• Responsible for installation and setup of satellite ISP at military and civilian sites• Set up and maintained Wi-Fi hotspot networks• Developed network auditing system with python using WMI interface• Analyzed audit results to optimize network structure

• Provided customer service while giving desktop, server, printer, application and network support• Installed and terminated Cat5e, Cat6, Cat6e cable• Installed and maintained networking equipment