Justin Dyal, Mpm Email & Phone Number

Orlando, Fl, Us

Lake Buena Vista, Florida, United States

Celebration, Florida, United States

• Independently lead hourly Cast• Manage Daily Labor • Handle highly confidential information (celebrities and VIPs)• Adjust Cast time and schedules affecting pay and record cards• Liaison for hourly Cast and Salaried Leaders• Communication between QA team and all Parks & Resorts DPI locations• Provide feedback and support for Disney Photo Imaging Global Operations• Troubleshooting on wireless hardware to enterprise-level network systems• Triage technical issues and open trouble tickets with appropriate support groups• Utilization of multiple programs (20+)• Monitor network connectivity and data flow to report any issues and minimize downtime• Quickly communicate quality concerns to global partners via IM/phone/radio/email• Live phone technical support for in-park Guest-facing Cast

Celebration, Florida, United States

•Administer company provided training•Update current training materials•Create new training material•Review current global DPI Cast performance•Feedback and retraining •Support special events remotely and on-site

Celebration, Florida, United States

• Review +20,000 images daily• Ensure photo quality for all WDW and DLR PhotoPass positions• Maintain Show Quality standards• Magically enhance photo• Analyze images and video to determine cause of quality concerns• Report quality concerns

Orlando, Florida Area

• Independently lead hourly Cast• Manage Daily Labor • Handle highly confidential information (celebrities and VIPs)• Adjust Cast time and schedules affecting pay and record cards• Use CDS• Liaison for hourly Cast and Salaried Leaders• Communication between QA team and all Parks & Resorts DPI locations• Provide feedback and support for Disney Photo Imaging Global Operations• Troubleshooting on wireless hardware to enterprise level network systems• Triage technical issues and open trouble tickets with appropriate support groups• Utilization of multiple programs (20+)• Monitor network connectivity and data flow to report any issues and minimize downtime• Quickly communicate quality concerns to global partners via IM/phone/radio/email• Live phone technical support for in park customer facing employees

Lake Buena Vista, Florida, United States

•Troubleshoot highly technical computer and mobile systems (networked, WiFi, RFID, desktop/mobile hardware, etc.)•Partnered closely with software and hardware development teams to troubleshoot and solve system challenges•Designed and developed comparative analysis tests to compare the new systems against the legacy systems•Coordinated daily operation of the test and quality assurance lab for the imaging portion of the My Disney Experience platform

Celebration, Florida, United States

• Reviewed +20,000 images daily• Ensured photo quality for all WDW and DLR PhotoPass positions• Maintained Show Quality standards• Magically enhanced photo• Analyzed images and video to determine cause of quality concerns• Reported quality concerns

Lake Buena Vista, Florida, United States

•On-site Guest and Cast support for the integration of new RFID touch-point technology at multiple locations across Walt Disney World property•Tested system integrity and identified challenges with software/hardware/user•This project required a high level of confidentiality

Lake Buena Vista, Florida, United States

• Designed a system that provided real time business analysis and forecasting• Provided customer service for Guests in need• Maintained equipment (desktops, laptops, PDAs, camera equipment, lighting equipment, etc.)• Created a mobile LAN that provided a portable on-demand print and sales station• Increased revenue by changing the business model• Increased efficiency by implementing better labor utilization and reduced waste

Lake Buena Vista, Florida, United States

-Part of the opening team for Gameday Photos at the ESPN Wide World of Sports-Developed a mobile studio powered by a DC source to be used where AC power wasn't available

Lake Buena Vista, Florida, United States

Lake Buena Vista, Florida, United States

• Locations: Magic Kingdom, EPCOT, Polynesian Village Resort, Fort Wilderness Campgrounds, The Grand Floridian Resort & Spa, The Contemporary Resort• Provided world class Guest service daily• Responsible for multi-million-dollar operations• Lead large groups of hourly Cast Members (200+)• Photography and lighting advisor for PhotoPass character locations• Streamlined labor resources by implementing Cast Deployment areas• Managed a project that introduced lighting to photographer’s tripods• Increased revenue significantly via the tripod lighting project• Reduced safety concerns via the tripod lighting project• Edited schedules for 150+ Cast• Coordinated aquation, procurement, and distribution of supplies for all DPI Resorts operations

Orlando, Florida Area

-Maintained millions of dollars of equipment daily-Allocated daily labor resources to efficently cover work load needs. (150+ employees daily)-Developed improvements to inventory processes that increased efficiency and accuracy of daily inventory counts.

Lake Buena Vista, Florida, United States

-Managed recreational "snuba" operation at Disney's Typhoon Lagoon.-Wrote employee's schedule-Ensured safety of customers in and around a "deep water" environment.-Provided world class customer service.-Partnered with multiple lines of business and outside contractors to ensure a seamless Guest experience.

Lake Buena Vista, Florida, United States

-System Administrator for Mac editing suite -Conducted underwater maintenance and repairs-Provided safety for other divers-Captured video of customers underwater for their souvenir video

Orlando, Florida Area

-Provided remote and on site technical computer and AV support for professors and students-Admin access to all college computers-Independent opener/closer-Set-up and broke-down equipment-Minimized AV downtime by quickly troubleshooting and fixing errors

Ocoee, Florida, United States

St Cloud, Florida, United States

Windermere, Florida, United States

Master'S Of Project Management, Project Management, 4.0

Bachelor'S Degree, Computer Software Engineering, 3.78

As, Film Production

Aa, Social Sciences