Jeff Eagen, Mba, Cetl

Jeff Eagen, Mba, Cetl Email and Phone Number

Contributing Member, Speaker, Advocate @ San Antonio ISD
san antonio, texas, united states
Jeff Eagen, Mba, Cetl's Location
San Antonio, Texas, United States, United States
Jeff Eagen, Mba, Cetl's Contact Details

Jeff Eagen, Mba, Cetl work email

Jeff Eagen, Mba, Cetl personal email

About Jeff Eagen, Mba, Cetl

I have deep affection for Information Technology and enjoy seeing projects to their completion. IT is a changing world and you must continually learn; have an open mind to your own ideas and those of others. Security +ce Certified - 2016CISSP (Training/Course work) - 2015-2016ITIL Certified - 2015CRMA (Risk Management) (not active)- 2012

Jeff Eagen, Mba, Cetl's Current Company Details
San Antonio ISD

San Antonio Isd

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Contributing Member, Speaker, Advocate
san antonio, texas, united states
Website:
saisd.net
Employees:
2897
Jeff Eagen, Mba, Cetl Work Experience Details
  • San Antonio Isd
    Director, Technology Infrastructure And Life Safety
    San Antonio Isd Apr 2023 - Present
    San Antonio, Texas Metropolitan Area
  • San Antonio Isd
    Manager, Network And Telecommunications
    San Antonio Isd Jul 2019 - Apr 2023
    San Antonio, Texas Metropolitan Area
    Manages the 107 Local Area Networks within San Antonio ISD; wireless, wired, telecommunications, vital systems and all other connectivity within the campuses. Additional duties include Security Compliance for the district maintaining documentation and expertise in the district's NIST, COPPA, FERPA, CIPPA and other regulatory compliance requirements as well as Disaster Recovery Coordinator.- Maintains a 5 to 7 year Infrastructure Roadmap to make use of the district's $8 million dollars FCC eRate funds- - Removed 877 network switches and upgraded over 1800 switches during the 2020-2021 eRate periods, reduced the district's port and switch count by 50 to 80%- - Increased the district's security posture by reducing the number of open ports and implementing port reduction/port activation- - *Power reduction savings being calculated- Designed the district's wireless infrastructure upgrade to remove 2000+ access points to WiFi6; improved endpoint throughput by 120 to 300%- Overseeing the infrastructure upgrades for 32 campuses during Bond 2020 construction and planning- Initiated the district's compliance with Senate Bill 820 by establishing NIST standard prior to passing of the bill to provide a standard for the district to follow and judge products and services against- Lead the team that designed the district's new carrier neutral data center installation- Leading the district's introduction of wireless surveying and deployments; saves the district $8000-14000 per instance; to date saved the district $90,000 and growing- Leading the consolidation of the district's wireless controller fleet to a centralized configuration (100 to 19)- Implementing Cisco DNA to provide better analytics and health-check of the network*eSports, JROTC, CyberPatriot, P-Tech Mentor/Advocate
  • San Antonio Isd
    Manager, Internet Security And Communcations
    San Antonio Isd Jul 2017 - Jul 2019
    San Antonio, Texas Area
    The Internet Security and Communications Manager serves as the expert in areas of networking, security, and systems administration for SAISD. Responsible for the development, support, maintenance, and troubleshooting of SAISD's network and security infrastructure supporting 15,000+ nodes distributed over 100 geographical locations. The manager maintains security at a central operations facility for the district, which includes an environmentally controlled server room hosting 50+ servers (web, file, database, and application), backup equipment, and networking infrastructure. A top priority is to ensure SAISD’s computing and communication environment is as secure as possible and that staff is regularly educated about their role in ensuring the integrity and security of data and systems.- Coordinating the support of in-district charter schools technology needs; Democracy Prep and Texans Can- Managing the troubleshooting and upgrade scheme of the district's wireless network- Leading the districts data center redesign, relocation and implementation- Directly manages event crisis management pulling resources from all disciplines as needed- Implementing the districts new Cybersecurity Program; including weekly/monthly updates to principals and staff- Bringing enterprise architecture practices to the district; drafting needed policies, practices, and standards required to move from a mom-pop to enterprise operation*eSports, JROTC, CyberPatriot, P-Tech Mentor/Advocate
  • Texas Education Technology Leaders
    Member, Texas Education Technology Leaders (Formerly Texas K12 Ctos)
    Texas Education Technology Leaders Jul 2017 - Present
    Texas, United States
  • Multi-State Information Sharing And Analysis Center
    Member/Mentor, Ms-Isac
    Multi-State Information Sharing And Analysis Center Jul 2017 - Present
  • Texas, Health And Human Services Commission
    Senior Enterprise Technology Architect
    Texas, Health And Human Services Commission Feb 2014 - Jul 2017
    Austin, Texas Area
    Designs the Technology Roadmap for Administrative Systems and Infrastructure & Shared Services for the Texas Health and Human Services Commission and the four sub-department agencies, totaling 55,000 employees, from an enterprise perspective, leveraging business needs to take advantage of current and projected technology trends to direct the efforts of IT to meet the current and future needs of the department as a whole. Additionally, consults on smaller routine initiatives closely tied to the day-to-day operations of departments, keeping their direction in line with enterprise standards, minimizing costs and finding the best solution to match the current picture of HHS support to the overall mission. Acts as infrastructure and technology expert for initiatives under review or during research, bringing an operational eye to identify shortfalls in design or necessity of implementation.HHS Cybersecurity Associate - Information Security Associate Program Member - Embedded security authority to foster security concerns within daily operations improving security role. Receives additional, specialized training over and above routine employee training and access. ITIL/TOGAF environment.Promoted to Senior ETA in 2016.
  • State Of Maine
    Systems Analyst
    State Of Maine May 2008 - Feb 2014
    Office Of Information Technology
    Project Manager to prepare Maine’s Department of Transportation, 1000+ user, child domain to be consolidated into the State’s central domain leading a team of diverse experts from database, storage, application and development, desktop and infrastructure. Responsible for coordinating paradigm shifts in how data is secured and accessed while maintaining the existing operating environment. Led research, design, testing, acceptance, scheduling, training, deployment, and post deployment issue resolution to convert the Maine Department of Labor, 700+ users, over 2 years, from hybrid Citrix and Windows NT to Active Directory and Windows XP. Project upgraded desktop operating systems, hardware and removed legacy thin client/Citrix environment resulting in a unified, standardized client/server environment so application development can be accomplished uniformly across departments. Coordinated the virtualization of Windows file/print servers across different State departments; moving data, printer, and services saving thousands in Windows, backup licensing and warranty renewal costs; 12 field servers visualized or consolidated into VMWare/EMC servers. Created the fall-back system for Maine’s Revenue Services offices to continue printing should their primary federal IRS compliant secure printing solution fail. Able to switch printing modes using Visual Basic scripted solution within seconds of notification and return to secure printing once the primary secure printing solution is repaired.Subject matter expert for the Maine Department of Health/Human Services and Department of Labor networks, security (both electronic file and object), rights, scripting, group policies, and user-side contacts.Acted as tier 3 support assisting Desktop Support and other sections in troubleshooting access, application issues, and connectivity.Carried a 99% “Very Satisfied” customer service feedback rating.(ITIL Organization)
  • State Of Maine
    Sr. Information Systems Support Specialist
    State Of Maine May 2002 - May 2008
    Maine Department Of Health And Human Services
    Managed all aspects from system design, construction, testing, acceptance, user training to deployment and post project closure of the State of Maine largest department’s (4700 users) Active Directory and desktop operating system deployment over a 3 year period; State’s largest deployment undertaking without a single disturbance in customer services. The project resulted in the State’s only department with a single, replicable standardized desktop operating system. Utilized 15 field techs, eight programming support, and various support personnel to migrate the Department from multiple legacy networks into a single modern Active Directory central domain. Trained staff into highly knowledgeable decentralized support, increasing techs knowledge to include advanced troubleshooting of DHCP, wide area networking and client applications over new routed network environments; reducing outages from hours and days to minutes and hours.  Won State of Maine Team AwardReplaced 28 field servers over a two year period without interruption of services provided to users or customers; bringing the department up-to-date on current hardware for the time.
  • Huhtamaki Foodservice, Inc. (Formerly The Chinet Company)
    Network Manager
    Huhtamaki Foodservice, Inc. (Formerly The Chinet Company) Oct 1999 - Dec 2001
    Waterville, Maine
    Multi-Hat Responsibility - Daily management, maintenance, and upgrade of the LAN at the Waterville manufacturing plant, the Food Service Business Unit, and Machine Shop. Along with tape backups, user/resource administration, remote-connectivity, hardware/software installation, planning of future needs, resources documentation, and implementing projects as well as user education; especially for sales force around the country.R&D - Researched, tested and upgraded all anti-virus programs without having to visit any machines - Led the wireless LAN project, establishing standards, and plans for implementationBusiness Value - Conducted hands-on training courses to better familiarize users with their IT resources- Reduced trouble-call rate in the Waterville plant; allowing IT department time to proactively address new business needs and directions vs. answering questions and fixing problems
  • Usaf Mcconnell Afb
    Wing Information Management Instructor
    Usaf Mcconnell Afb Dec 1998 - Dec 1999
    Mcconnell Afb, Kansas
    Researched, created, documented, and taught new and emerging information technologies to both new and experienced users. - Improved self-created IT training program to include hands-on cable running, network setup, and remote operations for members of the Information Management career field- Tracked and managed all IT training for Information Management personnel, 120 members servicing three flying squadrons as well as one Air National Guard bomber unit
  • Usaf Eielson Afb
    Local Area Network System Manager
    Usaf Eielson Afb Nov 1994 - Dec 1998
    Eielson Afb, Alaska
    Designed, procured, and managed the operations center local area network. Managed the responsible for programming and maintaining the LAN database; provided LAN user training for all squadron personnel.- Created a hands-on training program for Information Managers that was originally a self-paced reading program- Improved remote connectivity for deployed operations, the 18th Fighter Squadron's communications expert- Spearheaded command and control installation and familiarization for operations personnel- Sought by other IT professionals as an outside source of information both at home and when deployed
  • Office Of The Judge Advocate General, Usaf
    Information Management Specialist
    Office Of The Judge Advocate General, Usaf Sep 1990 - Dec 1994
    Pentagon, Wash Dc
    Performed protocol, ceremonial, and administrative work consummate with working in a CEO (type) administrative office; especially awards and decorations and for a two-year period was the entire office support staff which was reduced from seven personnel to one. With the introduction of computers into the workplace, ascertained the capabilities of the new technology and how it can be used to automate the workplace environment.- Recognized for replacing an antiquated, time consuming personnel connection to HQ Personnel in 30 minutes from identification to resolution utilizing new technologies and routines learned through personal initiative

Jeff Eagen, Mba, Cetl Skills

Program Management Disaster Recovery Security Active Directory Project Management Software Documentation Troubleshooting Windows Server Analysis System Administration Access Information Technology Servers Leadership Windows Vmware It Management Training Disaster Response Government Integration Networking Strategic Planning Requirements Analysis Software Development Itil Policy Technical Support Microsoft Office Sharepoint Data Analysis Crma Team Building Software Installation Strategy Virtualization Network Security It Strategy Operating Systems Hardware Visio Change Management Enterprise Software Public Speaking Team Leadership Infrastructure Switches

Jeff Eagen, Mba, Cetl Education Details

Frequently Asked Questions about Jeff Eagen, Mba, Cetl

What company does Jeff Eagen, Mba, Cetl work for?

Jeff Eagen, Mba, Cetl works for San Antonio Isd

What is Jeff Eagen, Mba, Cetl's role at the current company?

Jeff Eagen, Mba, Cetl's current role is Contributing Member, Speaker, Advocate.

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What schools did Jeff Eagen, Mba, Cetl attend?

Jeff Eagen, Mba, Cetl attended Thomas College, University Of Phoenix, Pilot Institute.

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Jeff Eagen, Mba, Cetl has interest in Problems/solutions, Customer Side Relations, Agile, Stained Glass, Cissp, Fencing (Sabre), Health, Children, Operations And Deployments, Education.

What skills is Jeff Eagen, Mba, Cetl known for?

Jeff Eagen, Mba, Cetl has skills like Program Management, Disaster Recovery, Security, Active Directory, Project Management, Software Documentation, Troubleshooting, Windows Server, Analysis, System Administration, Access, Information Technology.

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Jeff Eagen, Mba, Cetl's colleagues are Elizabeth Moreland, Roberto Duron, Belinda Hernandez, Javier Cardenas, Laura Duran, Victor Naranjo, Paige Klinge.

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