Jean A.

Jean A. Email and Phone Number

ServiceNow Consultant @ Thales
Versailles, FR
Jean A.'s Location
Versailles, Île-de-France, France, France
About Jean A.

7 years of experience as a ServiceNow consultant (technical, functional)

Jean A.'s Current Company Details
Thales

Thales

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ServiceNow Consultant
Versailles, FR
Website:
thalesgroup.com
Employees:
67000
Jean A. Work Experience Details
  • Thales
    Servicenow Consultant
    Thales
    Versailles, Fr
    View
  • Freelance
    Servicenow Consultant
    Freelance Feb 2024 - Present
    Ville De Paris, Île-De-France, France
    View
  • Merkle
    Technico-Fonctionnel Servicenow
    Merkle Oct 2023 - Jan 2024
    View
  • Ovhcloud
    Servicenow Consultant
    Ovhcloud Oct 2022 - Jul 2023
    • Estimate(costing) stories during poker planning • Develop all types of stories (catalog items, incident, problem, change, API)• Manage incidents on the 2 instances ITSM and CSM (diagnose, prioritize, resolve)• Upgrade
    View
  • Colas Digital Solutions
    Incident Manager, Developer, Deployment Manager
    Colas Digital Solutions May 2020 - Nov 2022
    France
    •Incident Manager -Manage the incidents backlog -Prioritize and coordinate with the business units and developers -Resolve incidents•In charge of deployment in new countries - Frame the requirements - Develop, configure customer needs• Cost, develop stories in the sprint • Participate in upgrade
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  • Natixis
    Servicenow Developer
    Natixis Mar 2019 - Apr 2020
    • Lead workshops with process manager• Implement new functionalities through 'stories', on ITSM processes (catalog items, complex workflows, webservice, notifications…)• Resolve incidents in the platform• Upgrade (planning, cloning of instance, analyze conflicts, resolve defects)
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  • Engie
    Servicenow Consultant
    Engie Sep 2016 - 2018
    • Tests: - Design test steps - Realize functional test on weekly and monthly releases - Training newcomers on testing • Data management: - Load datas using transform maps/ Data analysis• Development: - Build catalog requests, - Create SLAs
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  • Groupe Sncf
    Consultant Si
    Groupe Sncf Oct 2012 - Jan 2016
    View

Jean A. Education Details

  • Epsi
    Epsi
  • Fitec
    Fitec
    Integrateur Servicenow

Frequently Asked Questions about Jean A.

What company does Jean A. work for?

Jean A. works for Thales

What is Jean A.'s role at the current company?

Jean A.'s current role is ServiceNow Consultant.

What schools did Jean A. attend?

Jean A. attended Epsi, Fitec.

Who are Jean A.'s colleagues?

Jean A.'s colleagues are Mohammed Yaseen V P, Chris Hopkins, Florian Paquignon, Patrick Mauduit, Levy Samba, Maxime Boiry, Karim Ahmad.

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