Jean Bishop Email and Phone Number
Jean Bishop work email
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Jean Bishop personal email
Jean A. Bishop6948 Rim Acres Lane Boise, ID 83709 • 208-409-9558 • jeanjab6@gmail.comSummaryI am a professional, highly effective, program and people manager with a proven track record in leading teams through process planning and implementing complex programs. I have a strong focus on customer needs while balancing business objectives. I am adept at uniting multi-cultural teams and building cross-organizational partnerships at the regional and global levels in order to reach our stated goals. I am flexible and adapt quickly to changes in our business. Professional ExperienceHewlett-Packard Company, Boise, Idaho 1993-2017Training Program Manager July 2017 - Knowledge Management program manager for Content - 2013 - 2017• Field Product Quality Manager-Printing, Americas Customer Services & Support, 2012-2013• IPG Category Support Engineering Manager, 2008-2012• Program Manager, IPG Category, 2004-2008• Solution Manager, IPG Warranty Incident Reduction 2001- 2004• New Product Engineer for Ink and Media Divisions, 2000- 2001• Product Line Manager 1N Ink Division 2000•Resource Engineer Trainer /Technical Support Lead (L2 Customer Support) 1997- 2000• Business Process Analyst, Americas Service Operation, 1995-1997•Customer Support Technician -1995-1997• Production Trainer in Disc Memory Division -1993-1995• Red Lion Hotel, Boise – Front Desk Customer Service Agent 1992-1993• Nampa School District – Fifth Grade Teacher 1990- 1992
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Knowledge Management Enablement Team - Alignment And Strategy For Hp Customer Service And SupportHp Oct 2023 - PresentBoise, Idaho AreaProgram manager for strategy across the Knowledge Management and Enablement team in HP Customer Support. -
Pps Content Quality LeadHp Nov 2015 - Feb 2024Boise, Idaho AreaI am responsible for PPS Printing Content Quality on the web. I define new product content requirements, O/S release requirements, and incorporate new feature explanations. I manage printing content quality initiatives and facilitate content improvements for HP.COM. My goal is to meet customer needs to resolve issues on the web. I ensure there are no content gaps. Net Promoter scores on web content is my metric.
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Category Engineering ManagerHewlett-Packard 1993 - Feb 2024Boise, Idaho Area -
Category Engineering ManagerHp Oct 2009 - Sep 2013
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Front DeskRed Lion Hotels 1992 - 1993
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5Th Grade TeacherNampa School District Sep 1990 - Jun 1992
Jean Bishop Education Details
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Elementary Education -
Borah High School
Frequently Asked Questions about Jean Bishop
What company does Jean Bishop work for?
Jean Bishop works for Hp
What is Jean Bishop's role at the current company?
Jean Bishop's current role is Knowledge Management Enablement team - Alignment and Strategy for HP Customer Service and Support.
What is Jean Bishop's email address?
Jean Bishop's email address is je****@****hpe.com
What schools did Jean Bishop attend?
Jean Bishop attended Boise State University, Borah High School.
Who are Jean Bishop's colleagues?
Jean Bishop's colleagues are Asad Zafar, Julian Emilio Rojas Herran, Gia Công Tinh Dầu, Joseph John, Rakesh Panwar, Yesh Surjoodeen, Shravya Shetty.
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