Jean C B. Email and Phone Number
An accomplished administrative professional with over 15 years of exemplary experience in administrative support functions. Expertise in order entry/processing, clerical support, documentation, filing/file maintenance, website updating/maintenance, IT support, reporting, proposal creation, presentation, employee training and database management. Able to work independently, under pressure and within strict time lines. Excellent strategic/analytical thinking ability, sensitivity to confidential organization/customer information and a clear understanding of business objectives. Bilingual in English and Spanish
Saft
View- Website:
- saftbatteries.com
- Employees:
- 1820
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Customer Service RepresentativeSaft Jan 2024 - PresentValdese, North Carolina, United States -
Customer Service Representative IiPna Construction Technologies, Inc. Mar 2018 - Aug 2023Charlotte, North Carolina Area
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Accounts Payable ClerkItw Engineered Polymers Sep 2014 - Mar 2018Montgomeryville, PaAccounting Clerk-Accounts Payable: Reports to the Accounting Manager. Responsible for processing and monitoring payments for all 4 plants; which includes Montgomeryville, PA, Houston, TX, Oxford, MI and Chula Vista, CA. This includes providing these services in an effective and efficient manner to ensure that vendors/suppliers and employees are paid in a timely manner and according to company policies.• Receive and verify invoices and requisitions for goods and services• Verify that transactions comply with financial policies and procedures• Prepare batches of invoices and enter them for payment in CIMPRO• Process weekly check run and prepare vendor/supplier checks for mailing• Update checks to AP log and make sure it ties to the aging• Audit employees’ T&E and approve them for weekly payment through CONCUR• Prepare manual checks as needed• Post AP transactions to GL and produce month-end expense accrual reports• Maintain and update vendor files• Correspond with vendors and respond to inquiries• Report and upload payment information for Corporate to process 1099 returns• Provide supporting documentation for audits• Perform any additional duties assigned by the accounting manager as needed. -
Customer Service Representative / Logistics AdministratorItw Polymers Coatings Na Oct 2011 - Sep 2014Houston, Texas AreaReported to the Customer Service Manager. Responsible for providing effective customer service by utilizing in-depth knowledge of company products and program, and working in conjunction with the Sales, Production and Shipping department functions in order to meet the goals and objectives of the company.• Processed customer orders/changes.• Received and entered all phone, fax and email orders into the sales support system, including reporting to the customer any necessary information regarding product stock levels and product availability.• Retrieved any information necessary to process orders in a timely fashion.• Provided up-to-date information to customers regarding order status and product information requests.• Contacted customers to inform them of product shipment dates/delays, taking special care with international orders, ensuring required freight documentation was processed and filed accurately.• Managed all Latin American customers and those requesting marine products worldwide.• Worked closely with the Credit department to resolve invoice disputes, investigate pricing discrepancies and inform the Accounting department of orders placed on credit hold/pre-pay accounts.• Recorded and input all customer contact information into the sales database.• Maintained and updated PolySpec and PERL websites as necessary.• Assisted Sales department in updating slide show presentations, photo libraries and project profiles as needed.• Maintained and updated Technical Data Sheets, ensuring the most up-to-date information was available on the PolySpec and PERL websites.
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Office ManagerCisco, Inc. Oct 2002 - Oct 2011Houston, Texas AreaMain contact for all vendors. Handle all inquires from vendors relating to new accounts, credit applications, scheduled deliveries, and payables. Verify and coordinate vendor payable accounts. Approve and process invoices for payments. Manage office supplies and ordering to minimize cost and reduce waste.Coordinate scheduled maintenance and repairs for office equipment.Generate letters and general memos to vendors and interoffice employees. -
Human Resources AdministratorCisco, Inc. Jun 2002 - Oct 2011Houston, Texas AreaCoordinated and scheduled applicant interviews for Accounting, Client Services and Sales.Interviewed new applicants for Client Services and Sales Departments.Conducted new hire orientations.Performed Human Resources such as processing all in house forms, created forms, posted jobs on the internet, and processed payroll for accounting, client services, and sales departments. Maintained confidential employee files. Created database in Access of all employee records.Coordinate employee enrollment and communication to Aetna Insurance and AFLAC. Track monthly additions and cancellations and pay monthly invoice. Created and manage database of 401k benefits for all employees with John Hancock. -
Systems AnalystCisco, Inc. Aug 2000 - Oct 2011Houston, Texas AreaAssisted collection software programmer to create reports on the system and to modify existing programs within our system.Manage Cisco’s Client Web Access database by downloading updates from our collections software and uploading it into database.Act as liaison between Client Web Access IT department and Cisco’s clients.Created Client Web Access manuals for clients and train them via telephone conference.Set up clients to our VPN and assist them with any problems.Install clients’ software to dial into their VPN and work with their IT department with problems we might encounter.Assist all employees with any problems they might have with our collections software and Microsoft products.Manage and update Cisco’s website.Set up new computers and peripherals to both of Cisco’s networks.Manage and maintain two windows servers, phone system, firewall, Internet connection, fax server, and network system. Assist with the collections server. -
Client Services Sr. Administrator / SupervisorCisco, Inc. Feb 2000 - Oct 2011Houston, Texas AreaSupervise and trained ten employees in the Client Services / Sales Department.Created client reports and formats on a weekly, monthly, or bi-monthly basis in our collections software and in Excel.Trained Legal, Collections, and Clerical departments, how to create client and in-house reports, and basic training on MS Office products.Create proposals and presentations for prospect clients on PowerPoint.Relieve receptionist as needed.
Jean C B. Education Details
Frequently Asked Questions about Jean C B.
What company does Jean C B. work for?
Jean C B. works for Saft
What is Jean C B.'s role at the current company?
Jean C B.'s current role is Customer Service Representative at Saft.
What schools did Jean C B. attend?
Jean C B. attended University Of Houston-Downtown.
Who are Jean C B.'s colleagues?
Jean C B.'s colleagues are Fabrice Henry, James Blais, Sabrina Sebti, Yann Kerviel, Kouame Yobouet, Santosh Ghalimath, Satyan Agarwal.
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