Jean C B.

Jean C B. Email and Phone Number

Customer Service Representative at Saft @ Saft
perret, brittany, france
Jean C B.'s Location
Charlotte, North Carolina, United States, United States
About Jean C B.

An accomplished administrative professional with over 15 years of exemplary experience in administrative support functions. Expertise in order entry/processing, clerical support, documentation, filing/file maintenance, website updating/maintenance, IT support, reporting, proposal creation, presentation, employee training and database management. Able to work independently, under pressure and within strict time lines. Excellent strategic/analytical thinking ability, sensitivity to confidential organization/customer information and a clear understanding of business objectives. Bilingual in English and Spanish

Jean C B.'s Current Company Details
Saft

Saft

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Customer Service Representative at Saft
perret, brittany, france
Employees:
1820
Jean C B. Work Experience Details
  • Saft
    Customer Service Representative
    Saft Jan 2024 - Present
    Valdese, North Carolina, United States
  • Pna Construction Technologies, Inc.
    Customer Service Representative Ii
    Pna Construction Technologies, Inc. Mar 2018 - Aug 2023
    Charlotte, North Carolina Area
  • Itw Engineered Polymers
    Accounts Payable Clerk
    Itw Engineered Polymers Sep 2014 - Mar 2018
    Montgomeryville, Pa
    Accounting Clerk-Accounts Payable: Reports to the Accounting Manager. Responsible for processing and monitoring payments for all 4 plants; which includes Montgomeryville, PA, Houston, TX, Oxford, MI and Chula Vista, CA. This includes providing these services in an effective and efficient manner to ensure that vendors/suppliers and employees are paid in a timely manner and according to company policies.• Receive and verify invoices and requisitions for goods and services• Verify that transactions comply with financial policies and procedures• Prepare batches of invoices and enter them for payment in CIMPRO• Process weekly check run and prepare vendor/supplier checks for mailing• Update checks to AP log and make sure it ties to the aging• Audit employees’ T&E and approve them for weekly payment through CONCUR• Prepare manual checks as needed• Post AP transactions to GL and produce month-end expense accrual reports• Maintain and update vendor files• Correspond with vendors and respond to inquiries• Report and upload payment information for Corporate to process 1099 returns• Provide supporting documentation for audits• Perform any additional duties assigned by the accounting manager as needed.
  • Itw Polymers Coatings Na
    Customer Service Representative / Logistics Administrator
    Itw Polymers Coatings Na Oct 2011 - Sep 2014
    Houston, Texas Area
    Reported to the Customer Service Manager. Responsible for providing effective customer service by utilizing in-depth knowledge of company products and program, and working in conjunction with the Sales, Production and Shipping department functions in order to meet the goals and objectives of the company.• Processed customer orders/changes.• Received and entered all phone, fax and email orders into the sales support system, including reporting to the customer any necessary information regarding product stock levels and product availability.• Retrieved any information necessary to process orders in a timely fashion.• Provided up-to-date information to customers regarding order status and product information requests.• Contacted customers to inform them of product shipment dates/delays, taking special care with international orders, ensuring required freight documentation was processed and filed accurately.• Managed all Latin American customers and those requesting marine products worldwide.• Worked closely with the Credit department to resolve invoice disputes, investigate pricing discrepancies and inform the Accounting department of orders placed on credit hold/pre-pay accounts.• Recorded and input all customer contact information into the sales database.• Maintained and updated PolySpec and PERL websites as necessary.• Assisted Sales department in updating slide show presentations, photo libraries and project profiles as needed.• Maintained and updated Technical Data Sheets, ensuring the most up-to-date information was available on the PolySpec and PERL websites.
  • Cisco, Inc.
    Office Manager
    Cisco, Inc. Oct 2002 - Oct 2011
    Houston, Texas Area
    Main contact for all vendors. Handle all inquires from vendors relating to new accounts, credit applications, scheduled deliveries, and payables. Verify and coordinate vendor payable accounts. Approve and process invoices for payments. Manage office supplies and ordering to minimize cost and reduce waste.Coordinate scheduled maintenance and repairs for office equipment.Generate letters and general memos to vendors and interoffice employees.
  • Cisco, Inc.
    Human Resources Administrator
    Cisco, Inc. Jun 2002 - Oct 2011
    Houston, Texas Area
    Coordinated and scheduled applicant interviews for Accounting, Client Services and Sales.Interviewed new applicants for Client Services and Sales Departments.Conducted new hire orientations.Performed Human Resources such as processing all in house forms, created forms, posted jobs on the internet, and processed payroll for accounting, client services, and sales departments. Maintained confidential employee files. Created database in Access of all employee records.Coordinate employee enrollment and communication to Aetna Insurance and AFLAC. Track monthly additions and cancellations and pay monthly invoice. Created and manage database of 401k benefits for all employees with John Hancock.
  • Cisco, Inc.
    Systems Analyst
    Cisco, Inc. Aug 2000 - Oct 2011
    Houston, Texas Area
    Assisted collection software programmer to create reports on the system and to modify existing programs within our system.Manage Cisco’s Client Web Access database by downloading updates from our collections software and uploading it into database.Act as liaison between Client Web Access IT department and Cisco’s clients.Created Client Web Access manuals for clients and train them via telephone conference.Set up clients to our VPN and assist them with any problems.Install clients’ software to dial into their VPN and work with their IT department with problems we might encounter.Assist all employees with any problems they might have with our collections software and Microsoft products.Manage and update Cisco’s website.Set up new computers and peripherals to both of Cisco’s networks.Manage and maintain two windows servers, phone system, firewall, Internet connection, fax server, and network system. Assist with the collections server.
  • Cisco, Inc.
    Client Services Sr. Administrator / Supervisor
    Cisco, Inc. Feb 2000 - Oct 2011
    Houston, Texas Area
    Supervise and trained ten employees in the Client Services / Sales Department.Created client reports and formats on a weekly, monthly, or bi-monthly basis in our collections software and in Excel.Trained Legal, Collections, and Clerical departments, how to create client and in-house reports, and basic training on MS Office products.Create proposals and presentations for prospect clients on PowerPoint.Relieve receptionist as needed.

Jean C B. Education Details

Frequently Asked Questions about Jean C B.

What company does Jean C B. work for?

Jean C B. works for Saft

What is Jean C B.'s role at the current company?

Jean C B.'s current role is Customer Service Representative at Saft.

What schools did Jean C B. attend?

Jean C B. attended University Of Houston-Downtown.

Who are Jean C B.'s colleagues?

Jean C B.'s colleagues are Fabrice Henry, James Blais, Sabrina Sebti, Yann Kerviel, Kouame Yobouet, Santosh Ghalimath, Satyan Agarwal.

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