Jean Chen Email & Phone Number

Calgary, Ab, Ca

• Launched and operated a professional organizing business, leveraging strong entrepreneurial mindset to build a business from scratch.• Demonstrated strong organizational skills in decluttering, organizing, and space planning to help clients create functional and aesthetically pleasing spaces.• Built and maintained positive relationships with clients to ensure timely and quality service delivery, resulting in positive feedback.

Calgary, Alberta, Canada

Worldwide

• Stand in as Chief Stewardess in her absence (vacation), managed a team of five. • Oversee junior stewardesses, ensure company standards and procedures are implemented.• Responsible to the Captain and Chief Stewardess for the cleanliness, organization, inventory, upkeep, maintenance and appearance of all interior spaces, guest, and crew areas.• Collaborated with Chief Stewardess to deliver exceptional service through bartending, table setting, table decoration, and various meal service styles (e.g., Synchronized, Silver service)• Assisted Chief Stewardess in creating stewardess schedules and developing training materials.• Managed crew uniforms, maintained inventory database, and liaised with Chief Stewardess for regular re-ordering.

Worldwide

• Handle housekeeping and laundry duties, such as making beds and cleaning to maintain the superyacht interior.• Help with meal service tasks, including napkin folding, polishing, table setting. • Assist with guest actives, dinner parties, and interior inventory.

Worldwild

• Assists guests with their general requests/needs, internet assistance, making onboard restaurant reservations, embarkation, and debarkation duties.• Preparation of dinner invitations, gift orders, letters, personalized stationery, and suite keys.• Handling guest cash flow and provides foreign exchange service to guests.

Taipei, Taipei City, Taiwan

• Organize meetings, facilities, and refreshments; direct guests to meeting rooms.• Establish Business Center procedures and training materials, supervise and train junior staff.

Taiwan

• Assist guests with check-in/out, payments, and general requests/needs.• Respond to clients’ complaints in a timely and professional manner.

Diploma Of Education, Hospitality And Tourism Management

Bachelor'S Degree, Biochemistry